How can we stop the finger pointing?  Apps Vs iPad

Here is a WiFi problem I sent the Print Magic HD developer with the hopes of getting Print Magic HD working on my iPad. Check out their response blaming Apple WiFi. My Wifi works well with all other Apps! Whose to blame?
Set up:
Print Magic HD version 1.0
Brother HL-2170W; Rom Version 1.09; Net Rom version 1.06; Ram 32Mb iPad Version 3.2; 14 Gb; Model MB292LL; WiFi address 7C:6D:62:D9:16:E0
Problem – Can’t Print
Symptom: Print Magic HD seems to turn off WiFi after “Print” is pressed.
I purchased the App after using your free Print Magic test App. With the test App, I was able to able to print from my iPad to my Brother HL-2170W WiFi laser printer. It did however, take a number of retries, but I was successful.
I then purchased and installed Print Magic HD App and I'm not having any success.
After confirming my Wifi is live, and the iPad is connected, here is what happens:
1. Launch Print Magic HD
2. Screen displays “looking for printers”. Please note that the iPad WiFi icon is displayed in the tool bar at top.
3. Screen then shows “Brother HL-2170W series in Print Magic tool bar at top. I can observe the iPad WiFi icon is active in the tool bar.
4. I then Press “Print” to print the simple telephone number I previously copied into the “Pasteboard”. I immediately observe that WiFi has been turned off by Print Magic HD as the WiFi icon is no longer displayed.
5. Print Magic HD then quickly displays “Print Failed” error code. Sub text displays “Sorry, an error occurred while printing”. I then press “Ok” to dismiss prompt.
6. Screen continues to display “Printing” with red Cancel button underneath and WiFi remains off. This App just hangs there.
7. When I now check iPad settings, WiFi is indeed turned off.
I can turn WiFi on and repeat this sequence verbatim every time.
If I launch Safari after Print Magic HD error, it detects that WiFi is off and turns in on. Maybe your App should do the same??
Is there a fix for this?
RESPONSE:
Hello,
I spoke with our developers this morning and this is what I learned.
Print Magic can not, in any way, control your wifi. Even if it was a bug, there is nothing in the app that can make this happen. What they did say was the iPad has had some "sketchy" wifi connections and has been going on and off more with certain applications. This is a universal complaint and has to do with the iPad itself. We are hoping Apple can correct this problem in their next software update. I have noticed at times that my wifi connection is not solid and is listed as "not connected" on my iPad when my PC is working fine.
Also, the test app and HD app have all of the same coding and are exactly the same. Nothing has changed as far as that goes.
I hope this information helps.
Thanks,

I know this will sound like a conspiracy theory, but maybe Apple doesn't want you printing from your iPad... yet. Could be something Apple did so as not to "Steal their Thunder" when they announce the upgrades on the next generation iPad. Just a thought...

Similar Messages

  • How can I get the built in apps from iPad 2 to my iPad 1?

    How can I get the built in apps from ipad2 to my iPad 1?

    Is your iPad 2 running iOS 5.0.1 and your ipad 1 running iOS 4? If this is the case then go through the update process on your iPad 1. All the iPad 2 apps running on iOS 5 that are compatible with the iPad 1 will be put on your iPad 1. Those apps that require a camera will not appear because the iPad 1 does not have a camera.

  • How can I make the iPhone podcast app automatically stop playing after one episode?

    How can I make the iPhone podcast app automatically stop playing after one episode?

    When playing a song, are the controls at the top of the screen there? (Genius, Shuffle, Loop?)
    If not, tap the center of the page once to expose them
    now keep tapping the circle on the left part of the exposed controls untill a one (1) appears...

  • My iPhone 4 with cash card is slowly emptying the balance of the card. Only Wi-Fi is normally ON, most other things OFF. Are the Apps responsible for this, or is something wrong with the phone itself? How can I stop the "thief"?

    My iPhone 4 with cash card is slowly emptying the balance of the card. Only Wi-Fi is normally ON, most other things OFF. Are the Apps responsible for this, or is something wrong with the phone itself?  How can I stop the "thief"?

    I have this exact same problem. One solution is having your friends change their fake aliases on Facebook to their real bloody names, but I realise this is no easy fix.

  • How can I stop the intro voice when I play a genius mix

    HOw can I stop the intro voice when I play a genius mix?

    Hi Diavonex. Yes I was aware of this option.
    Subsequently I have done a litle research and downloaded a music app called "Track 8" which has a much clearer interface (larger type) and the abillity to change the background colour to dark or light.
    This is much more readable in the car in bright light, and much better at night too.
    You can also turn off auto-lock within the application, which is great, as it doesn't affect other apps.
    Although this app is really only an interface sitting on top of the music app, it offers a much better experience
    in my opinion that the stock player which seems to have devolved rather than evolved.

  • How can I stop the constant and repeated pop-up to sign-in to iTunes?

    How can I stop the constant and repeated pop-up to sign-in to iTunes?

    You might have an app or iTunes purchase that belongs to a different Apple ID.  Look very carefully at the popup and make sure it is referenceing your correct Apple ID.

  • HT2404 How can I stop the Software Update madness??

    I recently bought an Epson printer to replace my broken HP printer.  I uninstalled all the HP-related software, but I still am getting prodded by Software Update to update software I no longer have!  How can I stop the Software Update madness??

    There are literally thousands of sites with videos (linked to from yet thousands more) that will prompt you to "upgrade" or update your already updated Flash Player. This is the most common method of delivery for malware like that.
    A friend who runs a PC Repair business told me that if you've updated your Flash Player and you see a warning in a web page that you need to download an update to watch a video, it's an attack site.
    A simple gesture of holding your mouse over the warning or link, will indicate the address it points to. If it DOESN'T say Adobe anywhere in the beginning of the address (download.adobe.com, or adobe.com/downloads), it's a forgery, and you should leave that page immedaitely. If you download and install whatever they link you to, it may play the content you were looking for, but you've just been infected with something that may lay dormant for months and then suddenly take over your whole system.
    If you use your PC for work, you're really in trouble.

  • How can I stop the number of unread emails showing on the icon for my main account including the number of emails in my gmail account as well?

    How can I stop the number of unread emails, displayed on the icon for my main account, including the number of unread emails in my gmail account as well? The number is accurate (unlike the many users who seem to have phantom unread emails) it's just that I want each acc to show its own total, as it did before.  I suspect I fiddled with some setting unwittingly.  It seems to do it first thing each morning, particularly.  Many thanks

    If you go to Settings>Notification Centre>Mail each of your email accounts will appear here separately. You can then change if Badges are displaye on the Mail App - which will show you the number of emails - or not.
    Regards,
    Steve

  • HT5295 How can I stop the auto play feature automatically playing/streaming the next podcast?

    How can I stop the auto play feature automatically playing/streaming the next podcast?

    Hi there.
    I listened to podcast there were two things I found that helped me out. Both we're in the podcast app itself.
    Firstly change the default sorting order. When looking at the list off episodes a available on your ios device tap on the description part at the top, this will bring up the settings for that podcast (subscribe mark as played etc) scroll to the Bottom and select oldest first. This will mean that if you are listening to the latest download it will stop at the end as there will be no more to play.
    Secondly, and useful if listening to older podcasts in the list, you can use the timer to stop once the current episode has ended. To do this when you are in the podcast playback screen slide the "album artwork" up, revealing the playback options and nifty tape playing animation this is where you adjust playback speed and set a timer. The timer has a number of options to set playback to stop after set amount of time. However one of these options is to stop once the current episode you are listening to ends. This can also be current chapter if the podcast you are listening to supports chapters.
    Hope this helps, if not clear let me know

  • How can I stop the sales calls?

    A little over a week ago, Verizon called me to ask me to upgrade my DSL to FiOS.  I told them I'd review it and contact them if I wanted to proceed.
    Saturday morning, they called me to ask me to upgrade my DSL to FiOS.  I told them I wasn't interested.
    Saturday afternoon, they called me to ask me to upgrade my DSL to FiOS.  I told them again I wasn't interested.
    Saturday afternoon, they called me AGAIN (yes, 3 sales calls in one day) to ask me to upgrade my DSL to FiOS.  I told them AGAIN I wasn't interested, and that they'd called me three times that day.
    I emailed a complaint, got a non-response with an invalid link asking for more information.
    This morning, they called me yet again asking me to upgrade my DSL to FiOS.  The sales rep said he could not connect me to customer service, and I kind of went off on him.
    At this point, the only thing I can think of is to see if I can get my phone and DSL services thorugh another company,  Verizon seems to have been bought out by a consortium of Nigerian bankers.

    beatio wrote:
    how can I stop the program from resizing, zooming in and out, of my photos? I want it to create stop action.
    in the Project Properties (command-j), you can tell iM how to handle the initial photo placement method on import. out-of-the-box, iM is set to Ken Burns, but 'fit' should be your setting.
    keep in mind:
    iMovie doesn't allow a clip-length of 1-frame, which is needed for smooth action for stop-motion.
    specialized tools as Boinx' iStopMotion (AppStore, 40$) or the free FrameByFrame do perhaps a (much) better job

  • How can I stop the sharing on the iPhones that are in the same account because its sharing every thing even text messages

    How can I stop the sharing on the iPhones that are on my account because its sharing everything even text messages and its driving everybody crazy

    An icloud account is designed to be used by one user to keep his/her devices in sync. 
    If you have muitiple family members or friends using the same account as yours, then have them get their own Apple IDs and icloud accounts.
    If you mean you want to stop the sharing between all your devices, then on any one device, go to Settings>icloud and turn off the services you don't want that device to share/sync.  Or turn off icloud altogether if that's what you want.

  • How can I stop the flickering/juddering that appears on my iPhone 5's screen?

    How can I stop the continuous flickering/juddering that appears, usually after I switch Wi-Fi on, on the screen of my iPhone 5? It has only started occurring since I updated to iOS 7.0.3. Thanks.

    It's happening continuously now!

  • My daughter has been using my iTunes account to buy music and apps. I now want to set up a separate iTunes account for her, with a different login. How can we transfer the music and apps she has already bought to her new iTunes account?

    My daughter has been using my iTunes account to buy music and apps. I now want to set up a separate iTunes account for her, with a different login. How can we transfer the music and apps she has already bought to her new iTunes account?

    Hello, thank you for your prompt answer. I did have an idea that Home sharing might be the answer but could not quite figure out how to do it. I have enabled home sharing in my iTunes account, put in username and password, clicked on creat etc. But the homs sharing icon doew not appear in the left side of iTunes. So I got stuck. Any further ideas?

  • How can i get the itunes and apps store icon on my ipad desktop?

    How can i get the itunes and apps store icon on my ipad desktop?

    Google are supposed to be working on an iPad maps app.

  • How can i check the office web app server(wac client) is calling custom WOPI host?

    I am getting an error when I testing my wopi host(which is the same as
    example) with Office Web app server "Sorry, there was a problem and we can't open this document.  If this happens again, try opening the document in Microsoft Word."
    1-how can find the log files of this error?
    2-how can i check the office web app server(wac client) is calling my WOPI host?
    I am not sure about cumunication between owa to wopi host. I actually dont know how to implement checkfile and getfile functions to wopi host for waiting for call back from owa client.
    Note:I am sure that office web app server is configured true. Because i test it with sharepoint 2013 and editing and viewing is working well.

    Hi,
    According to your post, my understanding is that
    CheckFileInfo is how the WOPI application gets information about the file and the permissions a user has on the file. It should have a URL that looks like this:
    HTTP://server/<...>/wopi*/files/<id>?access_token=<token>
    While CheckFileInfo provides information about a file, GetFile returns the file itself. It should have a URL that looks like this:
    HTTP://server/<...>/wopi*/files/<id>/contents?access_token=<token>
    There is a great article for your reference.
    http://blogs.msdn.com/b/officedevdocs/archive/2013/03/20/introducing-wopi.aspx
    You can also refer to the following article which is about building an Office Web Apps(OWA) WOPI Host.
    http://blogs.msdn.com/b/scicoria/archive/2013/07/22/building-an-office-web-apps-owa-wopi-host.aspx
    Thanks & Regards,
    Jason
    Jason Guo
    TechNet Community Support

Maybe you are looking for

  • Who can I contact about getting some help with this ongoing (several months) issue???

    I will try to make a long story at least somewhat shorter.Comcast customer for 20 years (yes - literally 20 uninterrupted years). 8 years of service at current address.Several months ago I restructure my bill - all my promotions etc had run out and I

  • The internal Id Of preferred Enterprise Manager could not be found

    Hi Experts, I am getting error (The internal Id Of preferred Enterprise Manager could not be found) in phase "Generate System level metric" in step 8 of Managed System configuration through solman_setup. I have checked both Enterprise Manager as well

  • Got error when creating stored procedure

    Hi, I am a rookie in Oracle. I created a stored procedure: create or replace procedure my_first_sp as begin select cid from actions where rownum<3; end; And I got an error : "**** compilation error" After I "show error" I got the description to see a

  • How do I uninstall 10.4.5

    Hey, I recently updated to tiger 10.4.5 WHAT A MISTAKE!! Now the computer cannot recognize any of my video cameras. I need to do work tonight for uni!!! So how do I revert back to using 10.4.4?? PS. why do apple screw us around so much? The idea of a

  • Help! Entire body content missing in IE6

    Hi, this is my first post to the forums I'm fairly new to CSS, so please bear that in mind... All was well until customer called to say his business associate, who uses IE6, can't view the site. She told him the brower just "freezes" when she goes to