How can you fix your iphone when it is stuck on the apple logo

My Friend has an iPhone 3G(S) and  he wanted to put music on his iPhone. So he connected it to iTunes and said that the iPhone Had an iOS update. so he did the update and after the update, it got stop on the apple logo and it got an error and the iPhone is not responding and it is stuck on the Apple Logo.

Alright Hernan there are a couple of steps you could try.
Your first step has been mentioned twice, that is a "Hard reset". This can be done by holding both the Power/Lock Button (Top left hand corner of the device) and the Home Button (Circular button in the Bottom-Middle of the device) for about 3-5 seconds until the device shuts down, then attempt to start it up again.
If this fails, you may have to take a rather drastic measure and put the device into "Forced Recovery Mode". This will erase all your data on your iPhone (So I'd hope you won't have to do this unless you backed up recently) and reset it to an empty device.
To do this, head over to this article on the Apple Support Site and follow the instructions.
http://support.apple.com/kb/HT1808.
It does say for unable to restore or update, but look for the section where it says "Use the following steps to place your device into recovery mode."
Hope this helps you!
Regards,
Kamikaze Kitten

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