How can you get Apple's attention with a software problem?

From the lack of responses to my posting regarding the YahooSync.exe file,
http://discussions.apple.com/thread.jspa?threadID=1778225&tstart=15
I wonder how one gets the attention of Apple and the iTunes programmers with a legitimate software issue such as this? I can't seem to find anything under "Contact Us" whereby I can submit input.

http://www.apple.com/feedback/itunesapp.html

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I took it to a different Apple Store, this time, they admitted that they saw the lighter pixels over dark screens. They said it doesn't effect the overall usability of it enough to warrant a repair. They also saw the white spot, however, they claim it is because I had exerted pressure on the screen, not because of the same issue as the 15" Powerbooks. I carry my Powerbook in one of those neoprene Tuscano cases, and then I always put it in a padded laptop case separate from all of my other gadgets and utensils, I highly doubt it was because I mistreated my Powerbook.
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How can you get Apple's attention with a software problem?

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