How can you get rid of icons in menu bar?

I recently took my MacBook to the local store to have it cleared and restored back to factory settings. I have the OS X Mountain Lion program installed. I set up two accounts (Admin account and second one to use). When I turned my computer off and back on again, I've noticed a Guest account. When I went into my System Preferences to get rid of it, I've noticed that it's greyed out (so I can't delete it). Another issue I'm having is a symbol I'm seeing up top in my menu bar (<--->. Does anyone know what this means and how I can go about getting rid of it?

In the area where it allows you to add or delete   the delete symbol is greyed (shaded) out where I don't have that option to delete the "guest" account. And the ethernet symbol I'm seeing in the right hand corner of my screen is still there after deleting it in the System Preference/Network section.

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