How can you tell where a call is actually coming from not just where the phone was activated?

me and my wife check our account and we are wondering how we can find out where our son is calling from it only puts the town where we originally signed up with Verizon,help please!!!!

If this is a Microsoft based phone AND you have location awareness turned on AND they have this phone tied to a Microsoft account AND you have access to all of the account information, then there is a Microsoft web site that will show you the current location of the phone.  Otherwise MrGecko is pretty much dead on.  You would have to have an app on the phone, or pay Verizon more money to give you the location.

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