How come Apple won't fix what they broke?

It has been a while back but I sent my iPod video 60gb back to apple to get it fixed under its warranty. My iPod could not be repaired so they replaced it. Now it is broken and I think it's a logic board issue. Apple will not fix it because the warranty is expired. Apple wants to charge an arm and a leg to repair it instead of fixing THEIR mistake. This infuriates me. I even consider sending all of my Apple products back demanding a refund. They have terrible customer service and I would never recommend another apple product. Any suggestions because I'm sure they won't reply to this message?

tgmpje wrote:
Can these problems be related and can this be a reason for Apple to say "won't fix"?
Absolutely. Further, if anyone other than Apple replaced your broken glass, you voided your warranty anyway.

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Do you feel better now that you have vented?
This is a user to user forum... if you want/need assistance, contact Apple directly.

Other party can't head me speak; Apple won't fix. What to do?

A few weeks ago my IPhone 4 started showing problems during phone conversations. People can't hear me speak, but I can hear them without problems. It doesn't matter if I'm using the internal microphone ornament Bluetooth headset. Rebooting/restoring/reinstalling doesn't help.
On these forums I noticed this was a common problem and hardware related, so I sent the phone back to Apple (UK). They responded with the claim that a. it would cost more to fix than to buy a new one and b. they won't fix because they found out the phone had "accidental damage".
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Can these problems be related and can this be a reason for Apple to say "won't fix"?

tgmpje wrote:
Can these problems be related and can this be a reason for Apple to say "won't fix"?
Absolutely. Further, if anyone other than Apple replaced your broken glass, you voided your warranty anyway.

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Hi Tom,
I was delighted when I signed up for Pages. Clunky yes, but it worked. I've been a graphic designer on a Mac for 25 plus years and have logged too many horror stories of "upgrade" wars which cost me massive lost time, data and money forcibly extracted just so I could finish a project.
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Thanks for letting me vent. I'm determined to keep my equipment and software up to date so I can enjoy the skills I've acquired, but I completely cringe at Apple's antics. I truly hate it when I have to respond to some new "tip" or product offer. BooHiss. Happy Turkey Day. Pages is a "turkey" program.
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How come Apple won't fix what they broke?

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