How come every time I use the healing brush tool or patch tool it smudges?

I just want a solid change to the pixels that I've selected but instead it just creates smudging because it's trying to blend the pixels for me when in reality I don't want that. The only way I remember how to change this is through hardness but my hardness is at 100%. I'm working on an advertisement for the National Museum of Crime and Punishment in DC and I'm there nw trying to get this done.
Please help,
      A college intern in need

yes, lots of option and learing curve steep.
When you have spot healing brush active look at the toolbar that shows size of brush, mode, etc.  Mode should be in Normal unless you want special effects.
Also, since this is an auto program, if you have the brush size too large it will sample a larger area, which can introduce artifacts you don't want.

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