How come file sync to CC fails again and again and ...

Again and again ... the file sync to CC fails
Again to day - I have trouble with file sync to CC is about
It is about every week since this summer that this file sync does not work.
I have tried to get an answer - but have not got any. It seems that everybody just accept that this thing does not work
Can you help med - Please !
To save time:
I have sufficient bandwidth
Every other application using network connection works (ftp, htttp etc)
It is pure plain and simple filenames (eg abc.pdf), it is simple pdf files, it is small sizes (like eg 5-6mb)
For every uploading of eg 10 files, only about 6-8 succeed. The

Hi,
I am sorry you are having issues with file sync, Could you please send me your log files.
The logs are located at
Mac:
The log file can be found here:
<Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CloudSync/CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The Users Library user folder is hidden on starting with 10.7 or later
see http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Windows:
The log file can be found here:
C:\Users\<username>\AppData\Roaming\CloudSync\CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The AppData folder is hidden by default this doc shows how to show it if needed
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
Please zip them up and send them to [email protected]
Thanks
Warner

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