How come I can't download any free apps or update any app? I used a pre paid card and now I can't do anything.
I used a pre paid card in the App Store. Now when I go to down load updates or free apps it says there was a problem with my last perchase.
You'll have to contact the itunes store then.
choose itunes, then itunes store
https://expresslane.apple.com/GetproductgroupList.action
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I've canceled the billing info, got an app store pre paid card and still can't download any apps! Free nor purchasing! Help!!
If you're in the USA, it would be hard to zero balance a gift card just with purchases as there are sales taxes in most areas that you don't know the amount of until the purchase is complete. My guess is that the issue is with the last purchase, there wasn't enough credit left on the card to cover the sales tax.
Contact Mac App Store Supprt to find out the details'
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
Mostly explained in the title. My dad gave me his MacBook, and I went ahead and wiped all of his stuff by using the recovery partition to wipe/reinstall OSX Lion. In the setup I used a new apple ID and now I can't get iLife apps. I'm relatively new to how apple works its purchases, so I'm not sure what's up. Is it that my computer has a unique ID set to the first apple ID used on it, and if so, how can I get this reset to my ID? I'm planning to get an iPhone 5 soon so I'd like to be able to use photo stream with iPhoto and try out Guitar Band.
Any help is much appreciated.
-Tom
PS: I couldn't find a correct catagory, so I hope this is close enough. If not please tell me where I should be posting this.Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN -
i downloaded lightroom mobile...used it for a day and now i can not see any photos... and there is a message that trial days are 0 but i have a paid creative cloud sub
Click the arrow in the Identity Plate and be sure that you are signed in. If you are try going to Help and register.
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If I have a MacBook Air, can I download digital copies of movies onto another computer that uses the same iTunes account and still get the movies on my MacBook?
In most countries with a lot of movies yes you can, just like how iCloud works with apps/music
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I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?
Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
It now also shows up on the Yahoo Manage Apps and Webpages.
Hope this helps someone else. Please consider giving me points if it does or like the post.
Fred -
I upgraded from 10.4.11 to 10.5.0 using a drop in DVD and now I can't log in...
I upgraded from 10.4.11 to 10.5.0 using a drop in DVD and now I can't log in...
This was on a G5 imac. I tried booting to the DVD and resetting the password but this did not help.
I did see the 2 user accounts still there when I reset the password so that gives me hope that my data is all there intact.
I need help getting past this login screen PLEASE!
The login name is blank and I've tried everything to get past it.
I heard from a tech that there was a problem when upgrading from 10.4.11 to 10.5.0 instead of the 10.5.3 or whatever, and it was a known issue when using the 10.5.0 disc to upgrade and he said that there was information on apple's site on what to do when this happens but I have not come accross this info as of yet.
I would really appreciate any help anyone can give me.
Thanks!!!
TimOK I finally got passed the above problem by just trying to type it in over and over and over and it finally took!
It seems as though I may have typed it wrong or misspelled something but I could swear I put it in the same way everytime!
NOW...
when I type : passwd username
replacing username with the short name it says
paddwd: Unknown user name 'username'
someone told me that possibly the home folder is still there and intact but the login may have gotten trashed and that i may need to recreate the user login. Does that sound like a possibility? -
I updated my Iphone 3gs to last version of iOS and now I can't change my configurations of Mail, Contacts, Calendars.
Generally that is a sign that the iPhone had previously been jailbroken
or hacked to work with other than the original wireless provider. The update
has relocked the iPhone to the original wireless provider. You must
contact them to see if they provide unlocking and if you qualify.
If you can get that far, what does it say when you look at
Settings=>General=>About=>Carrier? -
My daughter peeled off the sticker on her itunes card and now we can'tead the code
My daughter peeled off the sticker on the back of a 25.00 itunes card, and now we can't read the code.
Try this support article: Invalid, inactive, or illegible codes.
tt2 -
My nieces wre playing with my phone and downloaded a bunch of music and now I can't even download free apps or remove my credit card and when I go to payment options where you would remove a credit card it won't give me the option none to select to where I could remove my card
<E-mail Edited by Host>Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History -
HT201304 I changed my credit card and now I can't purchase
I changed my credit card number now I can't purchase
Do you get any error messages when trying to make a purchase?
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Hi
I'm using the iPad mini with iOS 6.1.3
I have a repeated Problem:
I think it belongs to connecting to apple servers at a whole.
When I use the AppStore and tries to download or update any existing app, I get this message " can't download from the App Store "
Also when I try to update my iOS it says FAILED
This happens every 2 weeks and lasts about another 2 weeks
I don't know what's wrong or how to fix it, Any help ?Hi there,
You may want to take a look at the article below, specifically the section titled "Troubleshooting on an iPhone, iPad, or iPod touch"
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
- Griff W. -
Can someone help me. I am using an iPad mini with iOS 7.0.4 with wifi connection. Have had no problems until recently when I was unable to update apps and then noticed that some apps would open but no data would be available in apps like intelicast and Pinterest. I have restored the iPad and now I am unable to download any of my previously purchased apps.
1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo. -
hello sir/madam
this is a very urgent and important question. i nedd your assinstance.
i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back.
$34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
thank you sir /madam.The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.
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How can I change my apple id on a Ipad 2. It seems to be fixed and now I can't update
I got a new apple id, by changing my emailadresse. How can I change the old apple id on my Ipad2, because when I will update some apps my old apple id coms forward.
Abeltasmannetjeabeltasmannetje wrote:
... because when I will update some apps my old apple id coms forward.
Abeltasmannetje
Any App obtained with an Apple ID is Tied to that Apple ID.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
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