How come iTunes is taking money off my credit card when I didn't get anything from iTunes?

How come iTunes is taking money off my credit card when I did not download any songs ?

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  • HT3702 iTunes keep taking money out my credit card without me purchasing any item

    iTunes keeps taking money out my credit card without permission or without me purchasing any item

    The most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • Why is itunes trying to charge money to my credit card when im not even buying anything?

    my card is not being accepted to the account because itunes is charging money to my bank account how do i take the charged for the itunes away?

    Contact iTunes Support
    http://www.apple.com/support/itunes

  • Why does Apple keep on deduct my money from my debit card although I did not buy anything from iTunes?

    Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?

    Right now, log on to apple.com, and change your password.
    either
    somebody else is using your ID to buy stuff -
    or have you bought any subscriptions that require monthly payments.
    Within a day or two of charging you anything, Apple sends you an email receipt with the detail.  Are you getting these?

  • When I try to download anything from iTunes or the app store on my iPod touch, my sister's Apple ID comes up instead of my Apple ID. How can I get my iPod touch to ask for the password for my Apple ID rather that of my sister's.

    When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?

    You can try to tell the iPod to use yours:
    1. Tap Settings
    2. Navigate to "iTunes & App Store"
    3. Tap Apple ID:
    4. Tap "Sign Out"
    5. Sign in to your account.

  • HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Last week I found records of purchases for 3 files using itunes, and left money for my credit card, do not make such purchases, what the **** is going on? itunes is not safe?

    ast week I found records of purchases for 3 files using itunes, and left money for my credit card, do not make such purchases, what the **** is going on? itunes is not safe?

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Trying to renew my subscription and can't seem to figure this out, my plan doesn't need renewed until feb 2015 so its not giving me the option to manage my account. Creative cloud isn't giving taking the $ off my credit card why? The $ is on my credit car

    trying to renew my subscription and can't seem to figure this out, my plan doesn't need renewed until feb 2015 so its not giving me the option to manage my account. Creative cloud isn't giving taking the $ off my credit card why? The $ is on my credit card. Thank you.

    Log out of your Cloud account... Restart your computer... Log in to your Cloud account
    or
    Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html

  • I am getting an error message -42110 when I try to download anything from Itunes on my new MacBook Pro

    I am getting an error message -42110 when I try to download anything from Itunes Store on my new MacBook Pro.

    Maybe a more appropriate place to post
    iTunes
    And if you want to discuss your MBP:
    MacBook Pro

  • I didn't order anything from iTunes but have a 3.99 charge on my account. What do I do?

    I Have a 3.99 charge on my account but did not order anything from iTunes. What do I do?

    You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option you should see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of the purchases on it. On your iPad you can only see a cut-down version of your account's purchase history (and optionally contact iTunes Support) via http://reportaproblem.apple.com
    If you don't recognise the charge (and nobody else has access to your account or devices and may have made it) or you can't find it then either try contacting iTunes Support via the above 'report a problem' page, or you can contact Support via : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do I spend the money off my gift cards after the codes are entered instead of spending my credit card money?

    I got some giftcards for my birthday so I entered the codes to buy a song. It made me enter my credit card info to buy the song so I did, when I bought the songs it took the money off of my credit card NOT my iTunes cards and I had $40 in my iTunes card money. How do I make it so it takes that money and not my personal credit card money?  

    As long as you are buying content for yourself (you can't use your account's balance for gifting) then it should have automatically used your balance for your purchase (there isn't a setting or anything that you can change on your account, it should be automatic). If it didn't do that (you still have a balance of $40 on your account, it wasn't just a temporary store holding charge on your credit card ?) then try contacting iTunes Support and see if they can help with why it happened : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I get iTunes to use voucher rather than credit card when downloading to iPod touch?

    How can I set up an iPod touch so that it uses iTunes vouchers when downloading apps etc rather than charging to a credit card?

    Hello, Helen. 
    Thank you for visiting Apple Support Communities. 
    Here is the best resource on how iTunes Store purchase are billed. 
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    Regards,
    Jason H. 

  • HT4208 Why i cant buy i still have money in my gift card  when i try to buy anything it says contact itunes support

    Why i cant buy i stil have money in my gift card plz help me to solve this problem asap

    Have you considered doing exactly what it tells you to do and contact itunes support?

  • I have made 3 separate appleid accounts and none of them give the option of not adding a credit card! I can't get anything free apps on my phone and when I called apple they said it would cost 300 dollars for them to tell me how to fix it!!! Help!!!!!!!!

    I am beyond irritated with apple!! Need help with my appleid!! I have gotten 3 seperate appleidaccounts and it doesn't give me the options to not put my credit card information on their!!!! I can't access any free apps on my phone and I'm mad!!! I called apple and they wanted to charge me 300 dollars to tell me how to fix it!!! I will never buy an iPhone again if I can't fix the freaking problem!!!! Someone please help!!!!!

    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card:
    http://support.apple.com/kb/HT2534
    Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
    Important: Before proceeding to the next step, you must download and install a free application.
    My bill will be considerably less than $300.

  • Apple Mobile devices and Itunes is taking up 100% of my CPU and I can not get to the Itunes music store on 10.5

    I have installed the 10.5 version of the Apple Itunes app.  Now when I bring it up it takes up one whole CPU and my other CPU is used up by Apple Mobile devices.   I am using Windows XP Service Pack 2.    I have tried uninstalling all Apple products and reinstalling them but with no luck.  Please if anyone has any advice I am all ears...

    Thanks, Andrew for your help.  Not sure if you will see this, but I did the above and it said the HD was okay.  Rebooted it and still won't go past login page.  Tried it again and this time typed in the line /sbin/fsck -fy and then it came up and said HD was okay, but said something about being modified.  I once more rebooted, but it still won't get past the login screen.  Besides taking long to reboot, as before, I am able to enter my password, but then it hangs up with the rainbow icon rotating continuously.  Does this mean that the disk is corrupt or partially so, and if so, can you advise how I should proceed?  TIA again.

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