How come my apple id is not being verified by my device?

For so,e reason, my device won't accept my apple ID when it is put into either FaceTime or iMessage. Tried numerous times, even on different wifi networks, with no luck. I also spent a good two hours on the phone with the apple care team which resulted in no solution. Any advice or solutions would be greatly appreciated, APPLE FOR LIFE

Well, what exactly happens and where are you entering it?

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