How come My Apple TV won't play movies I just Rented?

Every time I rent a movie on Apple TV  it successfully purchases but when I go to play the movie (on the same day) it will allow me to start loading it, then in the middle of the proccess of loading it says 'erorr occurred - please try again later'. I've tried again later even the next day but the same thing... I would like to know if there is any solution? HELP PLEASE!!!!!
ALSO. I've tried to see if it was just a one time thing, so i bought a second movie and it still happened.
Darren68

Actually I had the same problem last week with my first rental through AppleTv. I ended up calling Apple, and it turns out my internet speed was too slow to allow the unit to "recognise" the "content" (make sense?). In other words, it was making the unit basically say "what? We can't do this, it will take too long (days and days apparently)" so in MY words: it threw out the content that I was trying to download.
They advised I either up my internet connection speed through my provider, or only try to download SD content.

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