How come my itunes acount has been deactivated
my itunes acount has been deactivated and i can not download anything i reset my password and even changed to credit card number and it is not working i have money on it and have been trying to buy music but i cant
mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.
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I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened. -
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My partner and I shared the same itunes with different accounts. since we are no longer together she has cancelled her account so now some songs don't play. Is there a way to find every song on my itunes that has been deauthorized and authorize all at once? I'm aware there will be a cost through itunes store. It's driving me crazy finding these deauthorized songs.
Thank you in advance if you can help.
ShaneI am not sure of a easy way - you can sort by 'Kind' - then 'Get info' - in the get info summary tab is the name of account holder that purchased the tune.
You can then tag the item using the notes box and again sort using notes to see which purchases are not yours.
MJ -
The last 3 or 4 times I have tried to access my account, it has told me it has been deactivated and I have to reset each time, or give credit card info again. Why is this happening and how do I stop it?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
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You can update your AppleID info here: Manage your Apple ID
Also check this page for more details about iTunes: Apple - Support - iTunes -
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