How come my sisters iPad isn't compatible with my itunes library on my computer?

Basically my sister got the new ipad air today. We plugged it into my computer and it said that I needed to get itunes 11.1 online
So I did that  and but its made no difference. I've got an ipod touch 4th generation. Nothing will download to her ipad. It doesn't even acknowledge its there? how come?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

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