How come SKYPE refuses to re-assign/refund Credit....

It is Amazing that Skype Refuses to re-assign credit from accounts in a Skype Manager. Honestly, I don't care who is at fault. Your online software or at the very least your back-end admin user interface should allow it and it must, because if we case a Credit card charge-back, you will limit our account and I dare say remove the Credit on the Account. So Why not help us re-assign the wrongly assigned credit back to the Skype Manager, where it can be used. And before you tell, "But your account credit is NOT lost". The account in Question is NEVER used. Only used for Skype Manager Access. So Yes the Credit IS LOST and why tell us, that it cannot be done, when one of your database engineers can simply open the records in question and change it. Honestly, SKYPE you should be ashamed of your Business practice. Ivan

Hi, Monolulu5, and welcome to the Community,
Please forgive the blue type ... these are links to the information you need:
please contact Skype Customer Service to request a refund of the duplicate charges.
I can not explain why charges duplicate themselves, however that they do sometimes.
Kind regards,
Elaine
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