How come someone elses Apple ID Shows up when I try to update my apps

How come someone elses Apple ID Shows up when I try to update my apps? It's Grey and won't let me change it. I've signed out and resigned in, but this very odd email address always shows up as my apple ID. Please help if you can, I just need to update some apps.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
          File ▹ Find
from the menu bar. In the search window, select
          Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
          Other...
A sheet will drop down. In that sheet, select
          Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

Similar Messages

  • My iPhone was originally under my husband's apple id but now we have separate accounts. His apple id still shows up when I try to update my apps. How to I change it to my apple id?

    Originally my iPhone was under a joint iTunes account with my spouse. We've recently split and now have separate plans and apple ID's. I've entered the new ID in the phone settings but when I go to update the apps on my phone, it still shows up with his accoutn and asks for his password. How do I change that?

    All apps are tied to the apple ID used to buy/download them.
    If you don't want to be asked for his ID-delete all the apps and download them under your account.

  • My friend's apple ID shows up when I want to update my Apps. How can I get rid of it and see my own instead?

    On my iPhone I see my friend's Apple ID when I want to update my Apps and can't seem to login with my own. What's wrong? How can I get rid off my friend's ID and login with my own when I want to update or download apps? I went to Itunes Store in Setting and checked if my ID was still there, and it is so I have no idea what's wrong.

    lol_maker wrote:
    Just used her MacBook to unlock my iPhone as I was away from home. So she backuped my phone and restored it to allow the unlock to work. That's all.
    I'm still not clear about what you mean about unlocking your phone. Normally, "unlocking" means entering the password if the phone is locked, which you should be able to do from the phone itself. If you want more help with this, you really need to take the time to furnish all the relevant details.
    I have a MacBook Pro, and yes when I connect my iPhone on it it shows up in the devices list.
    When you do that & click on the iPhone in the list, then click on the "Apps" tab at the top, do you see the apps you can't update listed there? If you click on the "Store" menu item does it show near the bottom that you are logged in with your own Apple ID?
    As wjosten said, it sounds like one way or another, the apps you cannot update were obtained using your friend's Apple ID. You need to delete them from your phone & try buying them again. If they were in fact paid for with your own Apple ID you won't have to pay again; otherwise you will.

  • Why is my old apple id being used when I try to update on app store?

    My original apple id was an old email account which I didn't often use and because of my lack of usage the email address expired without me knowing, so I changed my apple id and password etc in "manage my account" and when purchasing new app's all is fine, I'm able to purchase and log in using my new email addy, however when I'm prompted I have updates waiting and I press update, my old apple id (email addy) is brought up which I can no longer access as the email verification is going to the old email addy which no longer exsists!
    My Iphone and Ipad all show apple id as new email etc the problem only arises when I try updating.
    Please help this is driving me insane and my updates are stuck!
    thanks

    Hi DashyEdge,
    When you say you "changed my apple id", does that mean you renamed it to your new email address?
    See "How to change the name you use for your Apple ID"
    That is what you want to do so you still only have one Apple ID and it now has the new name and email.
    It sounds like you may have created a new Apple ID instead and started purchasing stuff with that.  Just because an old email address expires, doesn't mean the Apple ID it is based on goes away.  Apple IDs can't be deleted.  The only way for them to change is to rename them to a new "ID" (name/email).
    It is best to stay with only one Apple ID for purchases.  As you are seeing, Apps need to be updated with the ID they were purchased with. If you don't have many purchases with your new Apple ID, you might want to rename it to something else so you can rename your old ID to this new name (email).  Then stick with your old, but renamed ID.
    You don't remember the password for your old Apple ID?  Can you access your old Apple ID using the security questions instead of the email verification?
    See also http://www.apple.com/support/appleid/
    ivan

  • HT204053 My wife's apple I'd is now on my iPad. In settings it shows my apple I'd but when I try to update the apps it refers to my wife's apple I'd and password. How do I get rid of her apple I'd in the apps.

    On my ipad2 why is my wife's apple I'd showing up in the apps. I confirmed my I'd in settings but I can't get rid of her apple I'd. Any suggestions

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

  • I have changed my Apple ID primary email but it doesn't seem to make any difference to the email that comes up as my Apple ID when I try to update my apps.Still getting my old email details

    I have changed Internet providers and have finally managed to update my primary email details under the Apple ID manage your account area.
    However my old email details are still showing up when I try to update my apps etc. Can anyone please tell me what else I have to do to change my Apple ID. It seemed that I had already successfully done this but obviously not. I have an iPad 2

    Did you change the ID in Settings>iTunes & App Stores>Apple ID? Tap the old ID and sign out and then sign in with the new one. If not running iOS 6 it will be Settings>Stores>Apple ID.

  • Why does it say Apple ID disabled when I try to update an app

    Why does it say my Apple ID is disabled when I try to update an app.? My ID works for everything else. Also, I thought with the new iOS update that apps are supposed to update themselves but mine haven't.

    On your Mac/PC open iTunes (make sure it is updated). On the tabs on the left click on "iTunes Store". This will change the window on the right to the iTunes store. The top right corner should have your Apple ID or Sign In written. If there is an Apple ID written click on it and Sign Out. The corner should then change to "Sign In".
    Now click on Sign In and sign in with the wrong/incorrect Apple ID that you no longer wish to use or update from.
    Once logged in, click on the down arrow that shows when you move the pointer on the top right corner where it should now show the apple id, and select Account.
    The page that opens up should have a section called "iTunes in the Cloud" with a tab on the side saying "Manage Devices".
    Click on Manage Devices. Its should list your iPhone or iPad that you no longer wish to use with this Apple ID. And click Remove.
    Once its confirmed click "Done" and from the top right corner select Sign Out.

  • How to from my exwifes apple id to my apple id. I've changed the banner at the bottom of the screen but when I try to update my apps her id comes up not mine..what to do

    How do change from my wife's apple id on my phone to my apple id...I've changed the banner and account info, but when I try to update my apps her apple id still comes up..what to do?

    The apps you have were probably purchased/downloaded from the App Store with your ex-wife's iTunes account. Any updates to these apps will want to be downloaded using this account. You will need to redownload/repurchase these apps. In iTunes on your computer delete the app. Go to the App Store and redownload/repurchase them. Now sync your iPhone with iTunes.
    Note that if you are using a new computer (no longer your ex-wife's) you may lose what is on your iPhone.
    In iTunes on a computer you can check which account was used for dowloading/purchasing an app. Select the app. From the File menu choose Get Info. The account will be listed in the Summary tab.

  • HT5624 When I try to update my apps and it prompts me to put in my Apple ID, an old Apple ID comes up which I no longer use and so can't put inthe password.  How can I change it so that it comes up with my current Apple ID?

    When I try to update my apps, the prompt that comes up uses an old Apple ID, so I can't put in the password doe my current ID.  How canI get it to prompt with my current ID?

    Go to Settings>iTunes & App Store
    Click on the Apple ID that appears and select Sign Out
    Regards,
    Steve

  • My sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

    my sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

    You should do this to make this your iPhone and remove her info...
    If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
    If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
    Then, on the device...
    Settings > Messages > iMessage > Off
    Settings > FaceTime > Off
    Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
    Settings > iTunes & App stores.  Tap the AppleID and sign out.
    Settings > General > Reset > Erase All Content and Settings
    Unregister the device at https://supportprofile.apple.com
    More Info... http://support.apple.com/kb/HT5661

  • When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

    When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

    The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

  • How do I delete my old Apple ID that only appears when I try to update my apps...my new I'd works fine with everything else

    How do i delete an delete delete an old Apple ID that only appears when I try to update my apps..a

    All of the purchase you made on the old AppleID are permanently connected to that AppleID. The only way you can get rid of it is to repurchase everything again with the new AppleID.

  • I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?

    I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?

    - Go to Settings>Store and sign out and sign into your account.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • HT5621 I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

  • Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings!

    Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?

    I think its meant to show your name, not your ID.

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