How come the sight was down so long? and why does the system not send emails anymore with responses?

how come the sight was down so long? and why does the system not send emails anymore with responses?

The system is back up and fully functional. How long has it been since you stopped receiving notifications? Can you share your form with us so we can have a look into what might be going wrong?
Andrew

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HT5312 How come the option to send an email to reset the questions doesn't come up?

I have forgot my security questions, and I was told there is an option to send a reset link to your second email account. I do have a second email account linked with my apple I.d but the option to send a reset link does not come up. Will loveeee for someone to help thanks x

    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

How come the "do not dispose" option in photoshop doesn't have any effect on my stopmotion animations when I import them in After Effects?

Hi,
i'm trying to create an animation in photoshop. It's a sort of spiral shape that appears bit by bit.
I'm drawing different frames, but each frame is build onto the previous frame. So i don't have to redraw to part that came before the new part:
So first i drew all the different frames (yes they have transparent backgrounds). Then I selected all layers and went to window > animation.Here I made frames from all the layers and converted it to a frame animation. here I selected all frames and selected " do not dispose" because I want all the previous frames to stay visible when a new frame appears.
Then I did export >render video
file options:
image sequence: photoshop
range: all frames
render opt: straight
frame rate: 20fps
Now I get all the different layers as PSD files. After this I imported the files in after effects:
file>import >multiple files
import as: footage, photoshop sequence, merged layers
this gives me a single animated file with all the frames behind each other. But the "do not dispose" option has no effect here. I just shows all the different frames, but it disposes all previous frames. Instead of this as a final frame:
I get this:
Can someone help me with this? I'm kinda new to animation.

An image sequence is an image sequence is an image sequence. AE does not care for specifics of PS' internal animation system and that is that. I'm also not clear why you choose to import as multiple files. A simple image sequence surely would do the trick?!
Mylenium

I have a 24 bit external DAC/ Amplifier connected to the optical output on my new iMac. I just upgraded to Yosemite and noticed instead of 96000 hz output it has gone down to 41000hz and won't allow me to adjust this anymore with the new OS upgrade.

Hi as stated above, when i updated my OS system to Yosemite, i am no longer able to select audio quality above 41000hz. how can i fix this? ps i am connected to an external dad through optical which supports unto 96000hz.

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

HT5624 I have an expired email account linked to icloud and don't know the password and can't reset the password due to not receiving emails anymore with the email account. Any ideas on how to retrieve the songs and data?

I have an icloud account linked to an email address that is no longer in service. I do not have the password for the account and am trying to retrieve the songs and data from the cloud to use on new apple device. Any way to get a new password, able to open the expired account, without having that email account active?

Hi there clarethasimmons,
You may find the information in the article below helpful.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
-Griff W.

In the tracing drop down menu, how come the custom is greyed out and can't be selected? It looks like its disabled!!

in the tracing drop down menu, how come the custom is greyed out and can't be selected? It looks like its disabled!!

cc2014,
Have you selected an image?
Unless a good explanation appears, you may start onthe list below.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I'm running Mac OS X version 10.6.8 How come I get this error message "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." When I Try to download a FREE trail?

I'm running Mac OS X version 10.6.8 How come I get this error message "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." When I Try to download a FREE trail?

Hi Brizill,
Please refer to the help document below to understand the technical specifications for the same:
System requirements | Photoshop
Regards,
Sheena

How come the swedish word "pappaledig" (paternity leave) doesn´t exist in my iPhone 4S swedish dictionary but "mammaledig" does?This phone was made in 2011!

How come the swedish word "pappaledig" (paternity leave) doesn´t exist in my iPhone 4S swedish dictionary but "mammaledig" does?This phone was made in 2011!

I've fixed my own problem.
In the end, the issue was with iMessage on the other phone, not mine.
While I had it connected to iTunes (the other phone, not mine), I could see that iTunes thought it was the temporary number (07429...). I turned iMessage off and back on again and the phone number in iTunes changed to the old (i.e correct) number (07903...).
Subsequently, texts from my phone to the other phone showed up as blue-bubbled iMessages.
Hope this helps someone!
Thanks for reading, if you did.

How come the volume of other programs are lowered while one FaceTime? I exchange media with friends and colleagues and I can barely hear anything. There should be a way we can manually control the volume of different programs

How come the volume of other programs are lowered while one FaceTime? I exchange media with friends and colleagues and I can barely hear anything. There should be a way we can manually control the volume of different programs

I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/

How come my iphone5 shuts down my macbook??

How come my iphone5 shuts down my macbook when the iphone is unplugged from the computer?!?! It just happened again and now my macbook won't turn on and the power cord is blinking oddly!

Hold the computer's on/off button for a long time (10 to 15 seconds) to see if that starts your computer.
I suggest from now on when you connect your iPhone, pay attention to the eject button in iTunes.

HT1473 How come the rest of my songs don't show up in itunes on my new macbook air

I just bought a macbook AirI It is only down loading my songs that I purchased on itunes How come it won't down load the songs that I down loaded from my cd's on my vaio computer?

Hi Liz,
Thanks for using Apple Support Communities. This article has steps to try if your Mac isn't recognizing your iPhone 5s:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
If that does not help you may also want to try a quick reset of SMC to see if that helps:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Cheers,
- Ari

TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

I have 10.3.1, how come the CD's I burn won't play in my vehicle?

I have itunes 10.3.1, how come the CD's I burn won't play in my vehicle?

I have been having issues with edited tracks from Toast/CD Spin Doctor that I send to my iTunes library, so that I might burn them onto a CD at a later date.
For example, when I try to hear my 3:42 edited track of a tune I had just sent over from Spin Doctor to iTunes, instead of hearing 3:42 of the "edited track", I only hear the first 3:42 of the raw "unedited" track. In other words, if my raw Spin Doctor file had 20 seconds of silence before the track started, I would hear that first 20 seconds in my iTunes file instead of the edited file.
Personally, I think Apple needs to allow us Mac users to have a "download previous version" option when serious bugs like this appear on the updates. Seems they give Windows users links to older versions, but for us Mac users, they make it hard for us to easily find older versions. I feel like I'm being held hostage waiting for the next version, or patch.
And when I try to report the issue to Apple, when I go to the "What version of iTunes are you using?", they still don't have version 10.3 listed in their pulldown menus (as of 7/7/11).
If you want me to plunk down money for Lion, then you better get my iTunes back to where I could use it again.
Sorry for the rant, I've been in a major vinyl transfer-to-CD groove in the last month, and this just ruins my momentum. Apple has really disappointed me.

How comes the Ipad mini isn't Retina Display if it has the same resolution as the New iPad?

How comes the Ipad mini isn't Retina Display if it has the same resolution as the New iPad?

The iPad mini doesn't have the same resolution as the "new iPad".
iPad 3 & 4 (retina) = 2048x1536 pixels
iPad 1 & 2 (original) = 1024x768
iPad mini = 1024x768
Apple likely didn't put a retina screen in the iPad mini to keep cost down and to have an option to upgrade the iPad mini to a retina screen down the road, in a year or two. It could be however that the pixel density of 2048x768 at 9" poses a problem for the viewer, in that text and features might be rendered too small or too thin for the average buyer/consumer.

Photo from iMessage saved to my camera role, how come the saved photo is not available to edit with iPhoto on my iPhone?

When I save a photo from iMessage to my camera role, how come the saved photo is not available to edit with iPhoto on my iPhone?

I tapped a photo in Messages to vie it full screen.
Tapped the Share icon and saved it to my camera roll.
Opened iPhoto for iOS and my image library updated. After the update I could see the image in my camera roll. I selected the amera roll, then tapped the image I had copied from Messages. I was able to edit the photo with no problem.
Did you follow this same procedure or ry to copy the little thumbnail photo from Messages?

How come the sight was down so long? and why does the system not send emails anymore with responses?

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