How come when I go check for my purchased apps on my iPod touch 4g ios 6.1 it loads long then it crashes. Can this be fixed ?

How come when I go check for my purchased apps on my iPod touch 4g ios 6.1 it loads long then it crashes. Can this be fixed ?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.alredy suggested
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

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