How contact by e-mail ?

Help,
 Can't get beyond Toshiba "NO SERVICE" by phone. Outsourced Indian broken English simply READING "no service" and same text again and again.
Trying to locate my computer sent in under warranty, and only verbal reply was it was "TRASH". Trying to get this in writing, but to no avail, amd can't locate my computer.
Took pictures, time stamped of computer working when sent in. Now they say it is inoperative, by phone. Desparately trying to get this in writing, but can't find a contact us website.
Repair website does not show my serial number, nor order number in the system.
Help, please,
John,
CT
Attachments:
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100_9555.jpg ‏874 KB
100_9555.jpg ‏874 KB
100_9555.jpg ‏874 KB

Hi,
You can call toshiba at 800-457-7777
to check the status of the repair go to depotgateway.toshiba.com and provide your order/authorization number
*********Click on Kudos if it helped you. Thanks! ***********

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