How could I redeem  a conversion code for Creative cloud?

I bought Creative Cloud but I don't know how to unlock the Applications, please help me to unlock them.

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

  • How do I generate redemption code for creative cloud?

    how do I generate redemption code for creative cloud?

    On October 27th 2014, you have purchased two CC (one complete &one photography) under the same Adobe ID. That is the reason you are being asked for a code because under one Adobe ID only one CC can be activated(twice).
    Please contact Adobe Support or you can inbox me privately the CC order number  that you would like to cancel.
    You can also check if the host file has Adobe entry or not as if Adobe entries are there then also CC can ask for serial number. You can check the host by the followinh method.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
      Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
      Please refer to Creative Cloud applications ask for serial number
    Hope it helps you.
    Regards
    Rajshree
    Cannot license Illustrator CC after buying subscription

  • Am i the only one who when trying to enter the code for creative cloud activation ?

    I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work.  I have used the chat live and spent about 3 hours already going nowhere.  I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.

    I tried all that and even took a picture of the numbers and blew them up so a blind person could read them and had 3 others read them off.  A simple way to fix the problem is get someone on Adobes staff to find a font that most people can read from whatever product the stick it to.
    John McDonough
    Date: Wed, 1 Aug 2012 18:33:58 -0600
    From: [email protected]
    To: [email protected]
    Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
        Re: Am i the only one who when trying to enter the code for creative cloud activation ?
        created by David__B in Adobe Creative Cloud - View the full discussion
    Hey John,
    Not sure if it helps or not, but I know sometimes with codes like that its really hard to tell certain characters apart, O - like in Oscar versus 0 - number and number 1 versus lowercase L like in Lima.
    Might test entering it both ways if you have any suspect characters?
    -Dave
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4592955#4592955
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         Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums
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  • How do I change the primary administrator for Creative Cloud for teams?

    How do I change the primary administrator for Creative Cloud for teams?  The previous admin has taken another position and is no longer responsible for managing the CC Team.

    Currently you cannot change the primary admin on a CCT membership. As a workaround, follow these steps:
    Cancel the existing team membership: You can cancel the membership without any penalty. The accounts for team members change to trial mode. Members can still access their saved data in the cloud storage. To cancel the membership, click theChat Now button at the bottom of this page to initiate chat with a live agent.
    Buy a new team membership; use the Adobe ID for the new primary admin.
    Reinvite team members using the new primary admin account.
    The team members have to accept the invitation and log in to the Creative Cloud Desktop app again. Their apps are activated under the new team account. 

  • Unable to find redemption code for creative cloud

    I was running trial for illustrator and photoshop then decided to join adobe cloud membership.
    However, my softwares will asked for serial number even after i signed in
    I realised my problem was that I didn't activate my membership through redemption code.
    However, I just cannot find redemption code anywhere. It's not in my confirmation email or in recipe.
    I cannot find any support of guide anywhere in adobe website.
    I am very very disappointed at how difficult it is to use adobe creative cloud.
    I'm thinking of cancelling my order and downloading crack files now
    any help?

    Have you contacted Adobe Customer Service?
    This is a user -to-user forum, and this type of thing is much better handled by the people you actually bought the program from.

  • Finding product code for Creative Cloud subscription

    I purchased a Creative Cloud 1-year subscription as a student. I sent in proof of my student status but now they are asking for my product code. How do I find that? Thanks in advance.

    Thank you for your answer, May I know how long does it take to get my Redemption code after payment of purchased ?
    I have insert the screenshot for the prove of purchased for ref.
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]

  • How do I redeem my coupon code for Mountain Lion?

    How do i get a coupon to get Mountain Lion? I purchased the retina display MBP a few weeks ago.

    see http://www.apple.com/osx/uptodate/  look at Qualifying purchases between June 11, 2012, and July 25, 2012

  • How can I change the primary admin for Creative Cloud?

    I've created an additional admin, but want to mark that user as the primary.
    Thanks in advance!

    I'm also looking to do this. Thanks for any help!

  • HT3209 How can I redeem my digtal copies from my cloud without having to pay for it?

    How can i redeem my digital copies from my cloud without having to pay for it? I bought Disney's Frozen and it came with the Frozen and The Incredibles digital copy which i have in my cloud but they wont let me download it keeps trying to charge me almost $15 per movie

    What do you mean 'redeem my digital copies from my cloud' ? Have you already redeemed the codes onto your account, are you looking to redeem the codes, or are you wanting to reddownload the films ?
    If you haven't already redeemed them, and they are iTunes codes : http://support.apple.com/kb/HT1574
    If you are wanting to redownload them, then if you can do so then they will show in the Purchased tab in the iTunes store app on your iPad for redownloading.

  • How do I redeem an iTunes code on a gift card bought in the US when I have an account in Italy? Thank you.

    How do I redeem an iTunes code on a gift card bought in the US when I have an account in Italy? Thank you.

    You need to be in the US to do that.
    (79833)

  • How do I get a pass code, for my iPad mini

    How do I get a pass code for my iPad mini.

    What exactly do you meanby "Get a pass code"?
    Do you want to set one?
    do you need to enter one but don;t know it?
    Please provide as much detail as possible about the issue.

  • How to get the restriction pass code for iPhone ?

    How to get the restriction pass code for iPhone ?

    if you forgot it you have to restore your phone to get past that code

  • HT5554 how do i get an unlock code for iphone 3

    How can I get the unlock code for my iphone 3, I never had an acct with ATT and they refuse to help me, anyone have any suggestions?

    Apple would not be able to help you even if your iPhone was not jailbroken. Unlocking is completely up to the carrier, and AT&T's polices are clear; you must be a current or former customer.
    Sorry, but there is no way you can get the iPhone officially unlocked, and we cannot help with hacking the iPhone in these forums.
    Regards.

  • How do I get an unlock code for an Iphone 3

    How do I get an unlock code for an Iphone 3?

    There is no unlock code.
    Only the carrier an iPhone was sold as carrier locked with can officially unlock the iPhone, or send the unlock request to Apple.

  • How could I install a plug in for Aperture?

    how could I install a plug in for Aperture?

    OK no installer, not nice but not fatal.
    I assume you already downloaded the file from the web site. Locate it in the Download folder and double click it. That will extract the plug-in from the zip file.
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    So open another Finder window locate the plug-in you extracted from the zip file and drag it to the Export folder. Restart Aperture and the plug-in should be visible in Aperture.
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