How could I reset my scerity question if I forgot what I put as the answers
How could I reset my scerity question if I forgot what I put as the answers
Hi Kushedout,
Contact iTunes Support to have your Security Questions reset:
By Phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
Or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB
Similar Messages
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I tried to buy a song, but they told me they need to verify the account, cause it was the first time I was buying with my macbook (which isn't true cause I bought songs the night before), and they asked me to answer my secret questions that I answered 5 years ago... so the thing is, I don't remember my answer, and now they blocked my account for 8 hours cause I tried to answers many times...
If you have a rescue email address on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset (and if you don't already have a rescue email address) you can then add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
How can i reset my security questions if i forgot my answers?
I forgot the answers to my security questions because I haven't used them in so long.
How could I reset them?
ThanksSolution may be found if you search in the "More Like This" section over in the right column.
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I for got the answers to my security questions. I can't retrieve the answers because I don't have access to my old email account. how do I reset my security questions, if I forgot the answers and don't have access to my email?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111551) -
HT5312 how do i reset my security questions?i forgot them and i locked up my apple id
how to i reset my security questions? i forgot them and i have locked up my apple id
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100089) -
How do i reset my security questions if i forgot them?My account is already locked
How do i reset my security questions if i forgot them?My account is alreadt locked.
http://support.apple.com/kb/HT5312
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How can I reset my security questions even when it doesn't give me the option to send the answers to my email??? I honestly dont even remember doing any security questions. This has just now become an issue since it has stop letting me purchases music on my Mac or IPhone.
To Reset Your Security Questions, You will need to call Apple (0800 048 0408) and Reset them, you'll need for verification access to the apple id web page (myappleid.apple.com) and it will ask for a temporary pin and also a iDevice on hand to recieve a code from Apple in order to reset your security questions
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HT201303 how do i reset my security questions which i forgot
how do i reset my security questions on my itunes account on a pc?
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96326) -
How do i reset my privacy questions if I forgot the answers
I am trying to backup my phone to my I pad using iCloud but to do that it says I need to know my answers to my security questions but I do not remember them. Is there any way to get them back? Should I make a new Apple ID and will it keep all of my apps and songs? If so how?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106333) -
HT5312 How do I reset my security questions? I forgot them.
I need help with how to reset my questions.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96344) -
HT5625 how can i reset my security questions if i forgot the ones i had?
i forget my security qestions, how do i reset them?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
im not joking, i seriously have to do this every 3 weeks i try to use my computer and its ******* me off
i dont wanna use my phone cuase now i cant get the songs i bought on itunes with my phone OFF of my phone, i have no room on the piece of crap
need help or best solution
dont send a password reset, that doesnt help and it forces me to attempt to remember a new passwordIf you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
HT5312 How do I reset my security questions if I forgot them?
Can someone tell me how to reset my security ques answers if I forgot them?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I Can't remember the answer to my security questions.
THe he default email to reset is old.If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
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