How di I restore iPhone when iTunes does not recognize it?

I finally upgraded iOS for iPhone, but something went wrong, and now iTunes does not recognize the phone at all.  I am guessing at some point the wireless network through which the upgrade was taking place failed. 

iOS: Unable to update or restore

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  • After installing iOS6 on my iPhone 4, iTunes does not recognize my phone as a device.

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    If your iTunes is the latest version, restart your computer and reboot your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.

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    Songs with an exclamation mark against them are songs that iTunes can't find. Possible causes are that you or some third party tool has moved, renamed or deleted the files, or that the drive the live on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
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    Hello Punono,
    I would be concerned as well if my iPhone was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I found an article with a few more steps you can take (you can skip the steps you have already taken):
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I purchased new Windows 8.1 computer, installed latest Itunes, but I cannot  now sync my iphone 5 - Itunes does not recognize my phone? What is the problem?

    Cannot sync iphone5 to Itunes in Windows 8.1 computer

    Hi alden49,
    Thanks for visiting Apple Support Communities.
    If you're having trouble syncing your iPhone with iTunes on Windows, the steps in this article can help:
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    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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  • HT201413 HELP! My Ipod touch is locked in the restore mode, and ITunes does not recognize it! what do i do? was just trying to update to latest version:(

    i plugged in my ipod touch last night to update to latest version and there was some sort of problem and it said i needed to restore so i did. And now it just keeps saying it can not find my ipod. it used to say "crystal's Ipod" now it says "ipod" on the left. HELP!

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

  • Music in iPhone 4 and iTunes not in sync.  Have 2000 songs on iPhone that iTunes does not know about.

    I have an iPhone 4.  I recently moved to a new laptop.  I have about 2000 songs stuck on my iPhone that iTunes does NOT recognize.  I've tried several things.  I've went back and forth between "manually manage music and videos." I've checked/unchecked Sync Music.  I've checked/unchecked playlists, artists, etc.  At this point, iTunes doesn't think I have any music on my iPhone EXCEPT for the Capacity.  The Capacity seems to be right. At this point, without deleting every artist individually and manually, I'd like to delete the 2000 songs and start over.  Any tips?

    Updating is not suppose to wipe any media or apps.
    It may happen because sometimes things just go wrong.
    I would back everything up first.

  • Idad in reset mode but itunes does not recognize the device.

    I have my ipad in restore mode but itunes does not recognize the device.  What can I do to reset the ipad?

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • Multiple Problems: iTunes does not recognize, no music, and odd click

    I went to update my iPod, and after I updated it, I went to go listen to it, and it said I had no music, no videos, no photos, nothing! But if I look at the summary of the iPod, it says there is still stuff on it, however it is now orange instead of blue, before it was blue, because of all the music.
    It is also making an odd clicking noise now.
    Also, iTunes does not recognize my iPod. I have attempted the 5 Rs, but I cannot restore, because my iTunes does not recognize my iPod, and I attempted the steps suggested if iTunes does not recognize the iPod, and still no luck.
    PUH PUH PUH PLEEEASE HELP!!

    i think im having the same problem, and its bull. i cant find any answers, just this 5 R stuff that definitely solves nothing. First i would plug in my ipod classic into my computer and a message would pop up saying that something has malfunctioned and i need to hook up my device to a 2.0 usb port, even though thats what it was plugged in to, so i reinstalled the drivers for the usb ports. that stoppped happening and now when i plug it in nothing happens, it turns on my ipod but itunes doesnt see it and neither does my computer! HELP!!!

  • ITunes does not recognize password on iMac, but I can sign in to post here, sign in on my iPad, and sync my iPad to my iMac

    If I want to sign in to this message board, I can do so.  I can also sign in on my iPad to download updates, purchase new apps and songs, etc.  And I can sync my iPad to iTunes on my iMac.
    But when I open iTunes on my iMac, it asks for my password and I can't sign in.  What is causing this problem with iTunes on my iMac repeatedly asking for my password when I open iTunes?
    This is very frustrating.  I am also worried that I won't be able to sync when my new iPad arrives March 16.  Help!

    The solution (for me at least) is to keep trying the same password in iTunes on my iMac that I know is correct.  For me, the fourth try of typing in the exact same password works in iTunes on my iMac.  I have repeated this several times, and each time it works.
    What is messing people up is that when iTunes does not recognize the correct password, people are attempting other passwords.  Those other passwords are all incorrect.  The problem, as you stated, is that the password was entered correctly the first time but because of iTunes having issues it does not recognize it.
    People, just keep entering the password you know is correct.  It will eventually recognize it, or at least this works for me.  If this still does not work, reset your password (but then you may still have to enter it repeatedly in iTunes). 
    Apple needs to fix this.

  • How can I sync iPhone 3GS with my Windows 7 PC, when iTunes does not appear on monitor screen when I plug the iPhone into the computer?

    How can I ync iPhone 3Gs with my Windows 7 PC, when iTunes does not launch when I connect the iPhone to my computer? Note: My computer crashed and I am reinstalling everything.

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    You can also back up iTunes and restore it on your new computer How to back up your media in iTunes , but the iPhone will be erased anyway during the first sync.

  • I got an iphone 4. I had to update my macbook pro to Lepard just to sync. I updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone.

    I upgraded from Iphone 3g to iphone 4. I had to update my macbook pro to Lepard just to sync. the **** thing with the new iphone 4. I bought and updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone before it will sync! It says everything on the phone now will be cleared in order to sync it with my existing info on the computer from my previous iphone. How can I just get everything from my current iphone 4 into itunes, basically add it to the info from my previous iphone 3g that is currently in my itunes?  I dont want to lose what I have on my phone currently....I paid money for half the apps for crying out loud.
    I was so frustrated by this when I first bought the phone that I just pushed it out of my mind and NEVER synced it. Please help...

    Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version.  The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.

  • HT201210 I downloaded the latest update to itunes.  I am now getting a message that my ipod is on recovery mode and needs to be restored.  When I click to restore, it says it does not recognize the device.

    I downloaded the latest version of itunes.  I am now getting the message that my ipod is in recovery and needs to be restored.  When I click to restore, it says it does not recognize this device.  Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon.  All was working fine before the download!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1414 I "Erased all content and settings" and now my itunes does not recognize my iphoe when i plug it in. Plus my iphone is stuck with the apple symbol on it and wont do anything. what did i do?

    I "Erased all content and settings" and now my iTunes does not recognize my iPhone when I plug it in. Plus my iPhone is stuck with the apple symbol on it and wont do anything. what did I do? How do I get my phone to work again?    

    Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes about 10 seconds time. If still problem. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware.

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