How did I get scratches on my iPhone 6

i just purchased my first iPhone a couple of months ago and I already have a scratch on the touch screen

Reneemd wrote:
i just purchased my first iPhone a couple of months ago and I already have a scratch on the touch screen
Many people have the idea the glass is scratch proof but it's not. It's not as brittle as soda-lime glass but it is more impact resistant, but yes its scratch-able.

Similar Messages

  • I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone. The missing movies are shown as generic movie icons in the iTunes panel. How do I get the original movies to show up again and transfer to the iPhone?

    I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone 5. The missing movies are shown as generic movie icons in the iTunes panel and are checked to select them. But they do not show up in iPhone Videos. How do I get the original movies to show up again and transfer to the iPhone? I recently upgraded Mac OS to 10.6.8

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • How do I get a factory unlocked iPhone 3GS out of (connect to iTunes) mode?

    How do I get a factory unlocked iPhone 3GS out of recovery (connect to itunes) mode? 
    Once the iPhone 3GS is in DFU mode and plugged into iTunes, the restore and update process begins. The restores process are as followed:
    Extracting software > Preparing iPhone for restore (blank screen) > Preparing iPhone software for restore > Restoring iPhone software > Verifying iPhone restore > Restoring iPhone firmware > The iPhone cannot be restored. An unknown error occurred (1).
    I clicked on the more information tab and was taken to a website with some troubleshooting. I did what they suggested (based on the error #) and still no luck. I’ve tried to restore and update about 10 times now but the same message keeps coming up at the end. What should I do now?
    P.S: I have the latest version of iTunes (11), my windows is up to date etc ...

    CDiiva wrote:
    The iPhone cannot be restored. An unknown error occurred (1).
    This Error message is indicative of a Hardware issue. The device may need Service.

  • I have a long list of gibberish files, in Preferences, in my Library. What are they? How did they get there? Can I delete them?

    I have a long list of gibberish files, in Preferences, in my Library. What are they? How did they get there? Can I delete them without causing a problem?

    Here is one thing I found googling for WebEx:
    http://www.webex.com/why-webex/overview.html
    (The x64 would most likely mean 64 bit). It may be a Windows based application/plugin, but since I had never heard of either, I'm only guessing there. If you do a search systemwide for it and don't find it plus don't know why it's there, I'd say throw it in the trash (don't empty it yet - make a note of the file path just in case you do have something installed that needs it so you can move it back).
    Glad to hear it's not a torrent; some people use those not realizing that quite often there is a price to pay for downloading stuff for free that costs money elsewhere - the software packages quite often include little "add-ons" = malware which you really don't want.

  • HT204053 How do you get everything on an iPhone under one iTunes account to a different iTunes account?

    How do you get everything on an iPhone under one iTunes account to a different iTunes account?

    You cannot

  • How do I get my iPad and IPhone synced where if I delete an email off one it is deleted off the other device?

    How do I get my iPad and IPhone synced where if I delete an email off one it is deleted off the other device? I can get all the Apps and music from one to the other but why won't the emails I delete off one not delete off the other? Is there anyway where I can make this happen?

    As James says, make sure that you are using the IMAP servers for your email. You will need to check the help pages for your email provider to get the correct settings in all your devices. POP really doesn't fit the needs of todays mutiple access, always on internet, so you are better off moving to IMAP.

  • I have previously viewed movies and TV Shows on my IPHONE that I want to delete and free up space so that I can buy new movies/TV show to watch.  How do I get them off my IPHONE and my ITUNES account?

    I have previously viewed movies and TV Shows on my IPHONE that I want to delete and free up space so that I can buy new movies/TV show to watch.  How do I get them off my IPHONE and my ITUNES account?

    Hey RR6705,
    If you would like to delete previously purchased content off of your iPhone, you may find the steps outlined in the following article helpful:
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
    Cheers,
    - Brenden

  • How do I get mail on my iPhone and computer to sync automatically, so e.g. messages read on one appear read on both?  I am working in VN and the microsoft access server is in the USA.

    How do I get mail on my iPhone and computer to sync automatically, so e.g. messages read on one appear read on both?  I am working in VN and the microsoft access server is in the USA.

    If you created as an Exchange account on the iPhone (not IMAP or POP) and you have Push on it should all work smoothly; Reading a message on either client should mark the other read (it does on mine). Try deleting the account from the phone, rebooting the phone (to clear out old settings), then go to Settings/Mail,Contacts,Calendar, add an account and tap Microsoft Exchange and add the account back.
    There is a fundamental difference between BB and iPhone that you should be aware of; on the BB you do not sync directly with Exchange; you sync with the RIM server which then syncs with your Exchange server. The iPhone syncs directly with Exchange using Microsoft's ActiveSync protocol. So in some ways they will behave differently. But ActiveSync should manage marking messages as read correctly.

  • How can i get my music from iphone onto a new pc

    how can i get my music from iphone onto a new pc . i have A NEW IPAD I WANT TO TRANSFER THE MUSIC ONTO

    When connected to your computer's iTunes you can use File > Transfer Purchases to copy over any music (and other content) that you've bought from Apple. For music that you've copied from your own CDs or bought from other download sites then is it not already on your computer and/or on a backup that you can copy onto your computer ? If not then you will need to find a third-party program to copy them off the phone.
    And there is no need to SHOUT.

  • My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

    My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    To help avoid future transgressions set the Restrictions for In-App Purchases...
    Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213

  • How do I get music from my iPhone 5 on to my new iMac?

    How do I get music from my iPhone 5 on to my new iMac?

    The iphone is not a backup/storage device.  It simply mirrors the selected content of the computer to which it is isynced.  The sync is oen way -  computer to iphone.  The only exception is itunes purchases. File>Devices>Transfer Purchases
    You should copy everything (files/docs/music/pics/contacts/calendars/etc) from your old computer, or your backup copy of your old computer, to your new one.

  • HT201210 When trying to update iOS 7.0.4 I get a message saying that the update has failed. Has anyody else had this problem and if so, how did you get round it?

    When trying to update to iOS 7.0.4 I get a message saying that the update has failed. I've followed the instructions on Apple Support. Has anybody else had this problem and if so, how did you get over it?

    Check For Updates.
    http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/deb765f74dc0acb6038 d1fc55eed7fce_zps9330117d.jpg

  • How do I remove email address not in contact list.they drop down when in the "to"field trying to either fwd ,send or reply. How did they get there in the first place. And the edit key does not show in my contacts

    When sending email wether reply or fwd or new addresses drop down that not show in my contacts. How do,I remove them and how did they get there?  And the edit key notmshowing in my contacts.
    Someone else's reply  nothing that could be done short of clearing out all contacts and starting over. But these are not in my contacts!!!!!!!!!! So,that is not an answer

    So are you telling me that anyone I ever send n email to will appear in the drop down list but not in contacts? I don't have that many contacts on list so are younsayingmi would have to remove them all to remove the unwanted address in the drop down to go away? If that is not  please explain

  • -I have a password protected excel spreadsheet, how can I get my iPads and iPhones to read this and save it password protected?

    I have a password protected excel spreadsheet, how can I get my iPads and iPhones to read this and save it password protected?

    Documents to Go says that it, "Opens password protected Excel 97-2008 files", but does not say whether it can save them as "password protected".
    This might work for you.

  • HT4623 how can i get ios 7 in iphone 4 (i'm using windows pc.)

    how can i get ios 7 in iphone 4?
    (i'm using windows pc.)

    Either wait until it's actually released, or pay $99 and become a developer.

Maybe you are looking for