How do deauthorize an account on a broken computer...

I have my iTunes account registered to a computer that recentley had Windows reinstalled because it was an unrecoverable problem. How would I deauthorize that computer?

You can't deauthorise a 'dead' installation on it's own. However once you reach the limit of 5 authorisations you'll have the option once a year to deauthorise them all in one go and start over: About iTunes Music Store Authorisation and Deauthorisation

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How do I deactivate CS6 from a broken computer?

I recently built a new PC because my HP All in One mysteriously broke down on me. Now that I have installed CS6 on my new computer Adobe is asking me to deactivate one of the two other computers I had previously installed CS6 on (the other being my wife's laptop.) I could easily deactivate the CS6 on my wife's laptop but it would be such a waste of a license. So, can I somehow deactivate the software from my broken computer remotely?
*Just a note on my 'broken' computer. It's an HP Touchsmart 310 All-In-One PC. Oneday the screen went blank. I could still hear the fans and everything working inside. I read online this was happening a lot with these HP All-In Ones so I took it to a repair shop. The guy thought reinstalling Windows on it would do the trick, and it did, for about one day. Now, I'm not sure how to access this PC in order to deactivate the software.

So, can I somehow deactivate the software from my broken computer remotely?
Call Adobe, explain the situation and they'll reset your activation count.

De-authorize account on a broken computer

my last computer, a dell that I dropped out of my car (whoops), was authorized to my iTunes account and now i need to de-authorized it remotely without that computer.
By the way, I love the world of mac, its so much more comprehensive and simple than windows. All the software works flawlessly and much quicker than with windows.

my last computer, a dell that I dropped out of my car
(whoops), was authorized to my iTunes account and now
i need to de-authorized it remotely without that
computer.
Sorry, the only way you can remotely deauthorize a computer is to do your annual deauhorize all (available in your account settings)

How to switch itunes account from windows house computer to mac laptop??

I currently have my itunes account set up on my house computer for the past few years... I would like to switch the account over onto my macbook laptop. How do I do this? Thank you.

Copy \Music\iTunes\iTunes music\ folder to the memory stick.
Plug it into your MacBook.
Open iTunes.
Go to iTunes prefs -> Advanced. Tick *Copy files to iTunes music folder when adding to library*.
Now go to iTunes menu File -> Add to library anbd select the *iTunes music folder* on the memory stick then click Ok.

How to deactivate an account on a stolen computer

Hello, my computer was stolen and now I am trying to install the CS6 Design and Web Premium on my new computer, when the system tells me to put my serial number in, it says it is incorrect, I think this is because the Suite is still installed on the stolen computer, I want to deactivate that account so I can install and activate it on my new one.

You are allowed to have two machines with activated installations, so if you only had the one then the problem might be you are using the wrong number.
To get the lost installation deactivated you need to contact Adobe Support thru chat and ask them to reset your activations. Then you will again have the two your license provides for.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How do I migrate account settings to new computer

I have just installed PSE10 on a new computer. Is there a way to transfer my account settings (e.g. Flickr account, Facebook account, E-mail contact list, etc.)?

I'm not sure this will work, but you can try copying over your old Preferences file:
"C:\Users\<username>\AppData\Roaming\Adobe\Photoshop Elements\10.0\Editor\Adobe Photoshop Elements 10 Prefs.psp"
That's a hidden directory, so you'll have to temporarily allow viewing hidden files.
Ken

If I deauthorize my account on my work computer, will I still have everything I loaded on there on my other computers?

I have retired and would like to have all my iTunes stuff that I have loaded or purchased off this computer but be able to use it on my home computer. How do I do this?
Thanks!

The content will remain. Back it up anyway.
(96577)

How do I recover bookmarks from a broken computer?

I had one of the newer versions of Firefox running on a windows 8 Laptop. I fried the Motherboard and have been getting a blue screen for the last week. I was able to hook up the hard drive from that laptop on my desktop (Windows Vista) with a SATA - USB converter kit and run it like any other external mass storage device. So now I have access to all of that computers files, including the Program and Program x86 files. I did not have firefox sync installed, though I will be sure to do it in the future. Is there any way to pull a file off my old hard drive to restore my bookmarks? If not, are there any other options?

Hello,
You will need to go to the folder:
<Drive Letter>\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles\<your Firefox profile>
And copy over the ''places.sqlite'' file to transfer bookmarks over to your new profile. For more information, please see the article [[Recovering important data from an old profile]].
EDIT: To quickly access your current Firefox profile (assuming you have your OS reinstalled):
* Go to the '''about:support''' page by either entering it in your address bar, or going to:
** Help (or [[Image: New Fx Menu]] > [[Image: Help-29]]) > Troubleshooting Information
* Click "Show Folder"
* That should open up Windows Explorer in your Firefox profile folder
* Exit Firefox
You need to have Firefox closed before you replace the ''places.sqlite'' file.

What does the "deauthorize audible account" option do ?

Sorry if this is the wrong place but I just stumbled over this option in the advanced menu.
What's it for and what's it do ?
Thanks.

hi again
his should help:
Audible is an online store that sells Audiobooks. The audiobooks purchased from Audibooks work the same way as the songs purchased from iTunes. You can only play the audiobooks on a limited number of computers. In iTunes, you can deauthorize your account to make your computer unable to play the audiobooks purchased from Audible (i.e. when you change computers).
If you don't have an Audible account, you can just ignore this function.
JGG

How do I remotely deauthorize my account from a computer that no longer works?

I'm trying to authorize my account on another computer to enable home sharing, but a dialog box appears, saying: "You can only authorize your account on 5 computers at a time. Please deauthorize your account on another comuter" or some such tripe. At any rate, besides it being complete BS that i've authorized it on 4 computers other than the current one, the other computers are out of commission. How do I deauthorize my account remotely from all these other computers?

You can only individually de-authorise computers directly on those computers, you can't do it remotely. If you've reached the 5 limit then you can de-authorise all (which you can do once every 12 months) and then re-authorise the computer(s) that you still use : http://support.apple.com/kb/HT1420

How can i retrieve songs that were on my account, when my old computer is now broken to a point of no return!?

How can i retrieve songs that were on my account, when my old computer is now broken to a point of no return!?

You can restore them from your backup - if you havn't got a backup then you'll need to re-purchase them. Media (music, films, tv shows) can only be downloaded from iTunes once, which is why you are advised to make and maintain backup(s) of your purchased (and any other important) content.

HT1420 one of my friends borrowed my computer and set up his itunes on it. How do I deauthorize his account from my computer. I do not have any of his information.

one of my friends borrowed my computer and set up his itunes on it. How do I deauthorize his account from my computer. I do not have any of his information.

1. Use the Deauthorize All function.
2. You can't.
(73688)

How can I deauthorize my account without having my previous laptops?

I change my laptop a lot and now I bought a new laptop, but somehow I can't authorized my account in itunes because it said max to 5 computer.
The laptop that I used previously have given to others. How can I deauthorize my account without having those previous laptops?

If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

I moved from USA to South Africa and now cannot play my music on my new PC. I cannot remember the password for my USA account so cannot deauthorize that account to allow me to play my music on my South African account. How can I now play the music?

I moved from USA to South Africa and now cannot play my music on my new PC. I cannot remember the password for my USA account so cannot deauthorize that account to allow me to play my music on my South African account. How can I now play the music? When I try to use my secret questions to access my old account I am told I have the wrong answers, including my own birth date!!!

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

We lost access to are computers in the last two month and we want to know how to deauthorize two computers from the itunes account can you please help us?

We lost access to are computers in the last two months and we want to know how to deauthorize two computers from the ituns account can you please help me please?

If you don't have access to the computers to manually deauthorize them (they were sold, stolen, etc), then you have to log into your account, deauthorize all computers, and then re-authorize the machine(s) that you want to have access. This page explains how.

How do deauthorize an account on a broken computer...

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