How do get a serial number for Photoshop elements 12 from my redemption code

I recently purchased Photoshop Elements 12 from Office Max and I am trying to get the serial number from my redemption code.  I have followed the instructions from Adobe
as well as those provided in the box and keep getting the message that "Something seems to be wrong on our end.  Please try again".  I have tried multiple times and still
get the same answer.  What's wrong and how do i get myserial number so I can start using this product

I was going through the same hassle with a Photoshop Elements 12 and Premiere combination box from Office Max. The receipt said that it was activated, but the numbers on the receipt and on the box were the wrong length. I finally found the 24-digit Redemption Code on a card mixed in with the other printed materials inside the box. I activated the Redemption Code through my online Adobe account and received the Serial numbers for both Photoshop and Premiere with no more problems.

Similar Messages

  • How can I  get a serial number for Photoshop Elements?

    I have a redemption code.  But ewhen I go online it asks for a serial number.  How do I get the serial numkber.  I bought this software.  It is NOT pirated.

    Try the link on this page. Sometimes it works when the one given in your receipt doesn't:
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

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    HellionSeraph you will want to get in touch with Wacom.  They purchased Photoshop Elements 7 to be bundled with the tablet.  Thus they will have access to the serial number if it is still available.

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  • How can i retrieve my serial number for photoshop element 12

    how can i retrieve my serial number for photoshop element 12

    http://www.adobe.com/go/learn_findserialnumber_en
    Let me know if this works.
    Regards,
    Shane.

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    Thanks
    Steve

    If you have no record of it at your end, the only place you might find it is at Adobe's end via logging into your Adobe account and seeing if it is listed there.  If you registered the software it should be.
    Beyond that your only hope might be to have Adobe support check your information to see if the software/serial number is available and if it can be given to you.  Try contacting them by chat or telephone.
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    Hi! I need help to find the serial number for Photoshop Elements 11 I downloaded last year on Apple Application Store.. I have been using photoshop on mac for over a year and now need the serial number to be able to use it on macbook. I looked up Adobe's website for help but found none and noone to ask for support.. Any ideas how I can get the serial number using the App Sore bill I have?

    Please post Photoshop Elements related queries over at
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  • Can't find my serial number for Photoshop Elements 9

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    please contact adobe support they will help you
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    finding my serial number for photoshop elements 10

    Is this a new purchase or an older purchase that is being re-installed? Where did you buy the program? Did you buy a download or DVD?

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    How do i get a serial number for my adobe photoshop software that i downloaded form amazon?

    I've never heard of buying software as a download from Amazon.  Why would you buy there instead of getting it directly from Adobe?
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  • Serial Number for Photoshop Elements 1.0.1

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    I don't think you can get it anymore. You might look for its newer version version though i.e PSE 11.
    For more details on the product and price information, check the below website.
    http://www.adobe.com/products/photoshop-elements.html

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    Where is my serisl number for photoshop elements 12 I just bought?

    Gomarkc please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for information on how to locate your serial number.

  • Cannot find site to get Serial Number for Photoshop Elements-urchased from Best Buy

    I purchased Photoshop Elements 10 from Best Buy last night. I am trying to access the serial number to activate it, but the site that the label tells you to go to and enter your redemption code is not working. Anyone know how to help?
    Thanks!

    Either wait a while and try the site again, or contact Adobe:
    http://helpx.adobe.com/contact/
    Since it's the long holiday weekend, you might have to wait until Tuesday for Adobe support to be available.
    You should be able to use PSE10 as a trial version until you get a serial number.
    Ken

  • How to get my serial number for iWork?

    I have bought a family package of iWork since 2010. Now I clean my mac with osX mountain lion and would like to install a new copy to the same MBP.
    How can I get the serial number back?
    Thank you for all suggestions.

    Hey thirawut,
    Thanks for the question. I found the following relevant information which may answer your question:
    iWork '09: Serial number not required for installation of retail boxes
    http://support.apple.com/kb/HT3396
    iWork '09: Disc or Mac App Store install may prompt for serial number
    http://support.apple.com/kb/TS3098
    Thanks,
    Matt M.

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    Please help. Thanks.

    RunState.Caller.Locals.UUT.SerialNumber only works in certain locations, specifically when Runstate.Caller is Runstate.Root.
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