How do i access an old itunes account from a closed email, how do i access an old itunes account from a closed email
I have a itunes account from an old email address that I can't access. How do I access this itunes account without the old email as my apple id?
If you want to sync your iPhone with a new computer, take a look at this Apple doc -> Using iPhone, iPad, or iPod with multiple computers
iTunes will let you sync some stuff from multiple computers, but it'll only let you sync music, videos or apps from one iTunes library.
Similar Messages
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How can I authorize and access my itunes account on a new computer if I cant access my old computer to enable home sharing
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
To deauthorize a computer you don't have:
De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization. -
I am trying to get an old iTunes account reactivated for my new MacBook Pro. Originally I had iTunes for my iPod Shuffle and connected to it with a Windows laptop. I have dumped Windows in favor of Mac OS and now have a MacBook Pro with iTunes installed. I want to get at the 100s of songs I had out on iTunes but my email address for the old account is no longer active (was a work account and I have since retired). How do I get a new email address (and ID) assigned into my old account so I can access it and get at my music?
Unfortunatly, you can't. I had the problem with an iPod classic and looked into it. You could make a new apple account and transfer it to that, but thats it and even that isn't garenteed to work.
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I added a second account to my iTunes on my laptop. I wanted to give 2nd acct. its own library. I did by holding down shift key and going to start menu, choosing all programs then iTunes, then iTunes again. It asked me: choose library or create another iTunes library. I chose the later. I renamed it and saved in My Music. It automatically started up iTunes and brought me to the new library, but I cant get back to the old library with all my purchases, etc... What do I do to get the old library back? Computer illiterate, so please be kind. Thanks
You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID -
i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone
What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud? -
After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
the email address connected to an old itunes account is no longer active. Can't access music i bought many years ago with out it and the old password.
neilfromvancouver wrote:
the email address connected to an old itunes account
Old iTunes account?
You created a new iTunes account instead of updating the old account with new info?'
Contact iTunes support. -
i have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?
to remove that account.
go to settings > iTunes & App Stores > click on that apple ID then sign out. -
I have a new MAC PC with an old IPod Touch that was synch to my old desktop, how do I get the new music on my new MAC if I might have had an old account?
The article in my previous reply said:
- Transfer iTunes purchases from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For non-Tunes purchases you need to use a third-party program. Several are discussed in the link in my previous reply
- Then to sync with the new computer after getting all synced media like apps and music on the new computer yo have to backup the iPod to iTunes and restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes -
how do i get all my data and info from my old iphone onto my new one without access to the original itunes that i set my first iphone up on? my partners itunes keeps telling me that its going to replace all my apps and data with his stuff
ok so i have my own i tunes library - how do i get all my old apps onto my new library?
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Do not have access to old iTunes email how can I reset password
do not have access to old iTunes email how can I reset password
Go here to get started - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
MJ -
Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary email?
Hey RachaelAnderson,
Thanks for using Apple Support Communities.
Looks like you want to change the email address you are using as your resuce email address. This article shows you how to change the addresses.
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Have a nice day,
Mario -
We've been an apple family for years now; we have many songs & a lot of $$ spent between two accounts. I know I can't merge the accounts but would like to use the music, apps, etc. from both on my mac, ipad & iphone. Is this possible, if so, HOW??
If you've bought the apps but now cannot access the store due to relocating and having to set up a new account, you should be able to keep each account open and switch between them on your iPhone.
You will need a new e-mail address though.
On your iPhone go to Settings...Store...Logout and then log in with your other account.
Because you have already given a valid address and credit card from Aus, this will be fine and you will still be able to receive updates for thos apps, for free (on the iPhone you'll need to be logged in under your Aus account to see if there are any updates).
Once updated, just transfer purchases in iTunes to copy the updates to your PC/Mac
Your new address will work as normal and you will also receive updates for this account. -
My itunes files were deleted. I was able to use an old back up file to restore some but new downloaded purchases from iTunes for the past 5 months weren't in the back up. How do I get those back since I've paid for them one before? Can you redownload? If so, how?? Please help as I'm missing over 500 previously paid for and downloaded iTunes song purchases.
This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that? -
how do i update apps on my iphoe 4s i changed email and no longer have access to the old email it keeps asking for to enter pasword. i have a new apple id
Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?
If you can't remember your password or security answers and don't have access to the email address (you didn't have a rescue email address on the account ?) then you can try contacting Support in your country and seeing if you can get the password reset and access to the account : http://support.apple.com/kb/HT5699 (they should also be able to reset the security questions)
If you can then update the primary email address on the account to be an address that you have access to.
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