How do I access the products I purchased?

When I sign in to my account, I can't access the programs (Photoshop and Lightroom.) The notification I received just said to sign in and the programs would be there. I was using the trial previously. I received notification that my payment went through a while ago but CC is not accessible. Thanks.

Similar Messages

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

Englishcupoftea thank you for the update. For information on how to cancel your subscription please see Cancel your membership or subscription | Acrobat.com online services.

Help with purchased music w/ old apple ID no longer in use... how do i access the music?

i purchased music with an apple id i no longer use and no longer have the email address/or password -- had to shut email down years ago. how do i access the music in itunes that I purchased on my new computer with my current apple id (which I have also now had for some years)? thank you for any help.

buddsct wrote:
I can not acces that apple ID...
Why not?
-> https://iforgot.apple.com/appleid

I'm trying to re-download a Acrobat XI Pro, which I had purchase 05/13/14 onto my computer, which was recently "cleaned' and had windows re-installed. When I go to my account to access the product, there is no record of any orders. My order number is AD

I'm trying to re-download a Acrobat XI Pro, which I had purchase 05/13/14 onto my computer, which was recently "cleaned' and had windows re-installed. When I go to my account to access the product, there is no record of any orders. My order number is AD012414282. Any suggestions?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

Hi, I live in the UK and have an ipad2 with wifi (no 3G). I plan to visit Canada in the summer and want to know how i can access the internet while i'm away e.g. can i purchase a 3G attachment that will give me access on a pay as you go basis. Thanks.

Hi, I live in the UK and have an ipad2 with wifi (no 3G). I plan to visit Canada in the summer and want to know how i can access the internet while i'm away e.g. can i purchase a 3G attachment that will give me access on a pay as you go basis. Thanks.

You can get Mifi devices (the iPad connects to it via wifi and they then give access to 3G networks). I've never used one and I don't know if they are available in Canada (and if so how much they would cost). If you have an iPhone then you could also use that as a mobile hotspot

Failed to download purchased application, how can i redownload the product?

error has occured during download, what should i do? the product i purchased cannod be downloaded, it has already credited to my account.

If you are still having problems redownloading, Optio-click the Purchases tab, or, hold Option key while opening the App Store.

I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help

I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help

Thank you Steve. Will do it straight away.
We can can continue talking this evening, no prob.
Rgds
Marco
Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
created by SG... in Photoshop General Discussion - View the full discussion
Hi,
When did you make the purchase? Can you try signing out of the CC desktop app, and then signing back in?
I'll see if I can get direct support sent your way as well. How much longer are you available for this evening? We can communicate directly as well if you prefer.
regards,
steve
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6385161#6385161
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Photoshop General Discussion by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

How do i access the SQL*plus

hello, i am having problems accessing my SQL*plus: its asking for a login name, password and some host string what is this? someone please help
thank you
A.

I have only begun to learn database related fields. I have downloaded the iSQL*Plus (from this Oracle site), but am unable to use it due to complications in installing this product. How does one access the Oracle server? I trying to access it via my home PC (w/ windows98). Do I need to purchase additional software on my own? if so which one? How would any of you suggest I go about learning the PL/SQL (on my own as classes won't fit in schedule) ? Appreciate your help.

How do I access the web-based utility

I just purchased a wireless router...WRT300N. I want to access the "web-based utility" in order to update the firmware.
How do I access the web-based utility...help!
Thanks.

Access the router’s web-based setup page.
For instructions, click here.
Linksys Easy Answer 4030, applies to WRT300N
Upgrading the Linksys Router's Firmware
Hope this helps,
Lilla
Westell 6100 modem/router; Linksys WRT54GL v1.1 router firmware 4.30.9; Linksys WPC54G v2 Notebook Card; CenturyTel DSL using PPPoE

HT201209 I haven't used up the complete amount on my iTunes gift card, how do I access the rest of my balance?

I haven't used up the complete amount on my iTunes gift card, how do I access the rest of my balance?

Access it in what way ? If you still have a balance then it should be on your account and you should be able to use it on your next purchase (though you can't use a balance for gifting items).

I have a MacPro with two 1T hard drives. How do I access the hard drive that is not the start-up drive?

I purchased a MacPro and upgraded to 2 1T hard drives. How do I access the hard drive that is not the start-up drive?

Have you formatted these new drives yet with Disk Utility? That is the first step.
Once they are formatted, if you want to see them on your desktop open the Finder preferences, General, and clock the checkbox that says "Show these items on the desktop" for the hard disks. If that preference was already set you should see the drives appear after they are formatted. Then they are there for you to use as you wish.

How can I control the Product Category in the Pre-select screen

Dear ,my expert :
   I work in ROS scenario . In my case ,the supplier can select Product Category A, Product Category B,and Product Category C when they filled the data in the registration scren . And the purchaser A just is responsibility for the Product Category A ,and the purchaser B ,C are the same situation .
So ,my question is :
   1,How can I control the Product Category in the Pre-select screen? I mean that the Purchaser A can just select the   Product Category A in the Pre-select screen .
   2,You know the supplier select two category is one BP in the system ,So if the purchaser A accepe the supplier ,the purchaser B will find the status is "accepted ",So the purchaser B will be confused about it .
   SO ,in my case ,any one has the suggestions ,any link welcome .
   Bestregards
alex

Hi Alex,
As per standard SRM solution, this is not supported. Purchasers who accept new suppliers, accept them on the whole and not for any specific product category. There is no such thing as Purchaser being responsible for specific prod category in ROS.
What you could do however is to build a custom workflow to achieve it. You could have category approvers after the purchaser has accepted the supplier. Based on the category provided by the supplier in the reg form, you could route these suppliers to appropriate category approvers.
Regards,
Nikhil

HT1918 How do I access the US iTunes store when living in Italy?

I'm on exchange in Italy for a year, and soon after I arrived debit card linked to my apple ID expired. When I enter the information for the new card itunes simply refers me to the itunes support website.
I think that itunes wants me to sign up for the itunes store for Italy, but I am unsure if switching stores will delete my purcheses. I also would like to keep the language in english, if possible.
The way I see it there are two viable options:
How do I access the United States itunes store while in Italy?
OR
Does accessing the Italian itunes store delete my previous purchases, and can I change the language to English?

If I view another country's store on my Mac's iTunes then the content headings (Music, Movies etc) remain in English, as are the Quicklinks on the right-hand side of the store homepage, though some of items in the store display in the language of the country that I've chosen
Changing iTunes language : http://support.apple.com/kb/HT2242
Note: No matter what you set your language to, some content on the iTunes Store (such as album names and movie names) will still display in their original language; it is mostly the navigation buttons, tabs, and so on which will be affected by changing the language.

HT4061 How do I access the songs I have uploaded to the cloud from another computer?

How do I access the songs I have uploaded to the cloud from another computer?

oliversdaniel wrote:
How do I access the songs I have uploaded to the cloud from another computer?
So you purchased iTunes Match? Enable iTunes Match on your other device.
This is the only way to upload.

How do I access the products I purchased?

Similar Messages

Maybe you are looking for