How do I activate Acrobat on a second PC?
I have Acrobat XI Pro and it runs fine on my PC. I am trying to install it on a second PC, but I keep getting an error message saying that the computer is offline and cannot access the internet. Email and browsers are working. Coould this be a firewall issue?
Moving this discussion to the Acrobat Installation & Update Issues forum.
Ysask you are likely on the right path with suggesting your firewall could be causing the problem. I would recommend you check it's configuration or try temporarily disabling it to see if the problem continues.
You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. This document contains several other common causes for the difficulties you are currently experiencing.
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