How do I activate Adobe Captivate 7 on a Windows 7 64 bit Laptop

Using a Windows 7 64 bit Lenovo Laptop
Have installed Adobe Captivate 7. During installation I was prompted to enter my Adobe ID and Product Serial Number.
Now that installation is complete everytime I open the Adobe Captivate Application it prompts me to activate. Everytime I sign in with my Adobe ID but nothing happens. Please assist.

https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
You will need your serial number:
Find your serial number quickly

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