How do I activate Bluetooth in Windows 8?

Question

I have an Envy 4-1130us ultrabook that is really nice, but I can't get my bluetooth to work.  It did work for about a week, but somehow is now failing.  I attempted to go into pc settings > wireless and turn the bluetooth to "on" but it is not allowing this.  I have also tried using f12, but it is only activating the wi fi. FYI - I was using the bluetooth for a wireless mouse.  Anything else I might try?

Answer 1

Hello,
I see that you're having an issue activating the Bluetooth on your notebook. I noticed you have already done a couple of steps to try and resolve this issue. 
I will list a couple of steps for you to follow, let me know if this resolves your issue.
1.     Press the Windows  + W key.
2.     Type Bluetooth into the Search field.
Figure 20: Searching for Bluetooth
Click Change Bluetooth settings from the list of results.
Click the box next to Show the Bluetooth icon in the notification area , and then click Apply .
Figure 21: Showing the Bluetooth icon in the notification area
The Bluetooth icon  displays in the notification area in the lower right.
Double-click the Bluetooth icon  to access common tasks for Bluetooth devices.
Figure 22: Bluetooth menu
Tips for finding a Bluetooth deviceIf Windows cannot detect the Bluetooth device, check the following items:
Make sure that wireless communication is turned on (Notebook computers only)
Make sure that Bluetooth is turned on and set to be discoverable on the device. When a device is set to be discoverable, it uses radio signals to broadcast its location to other Bluetooth devices and computers.
A device such as a wireless mouse or a keyboard, might have a button on it that you need to push.
A device such as a Bluetooth mobile phone, might have a setting in the menu that you need to select to turn on Bluetooth so the device can be discovered.
NOTE:If you do not know how to set your device to be discoverable, check the information that came with your device or go to the manufacturer’s website.
A device such as computer might need to have the Discovery setting turned on. To turn on Discovery in Windows 8, press the Windows  + W key.
Type bluetooth into the Search field.
Figure 25: Searching for bluetooth
Click Change Bluetooth settings from the list of results.
The Bluetooth Settings window displays.
In the Discovery area on the Options tab, click Allow Bluetooth devices to find this computer .
Figure 26: Making the Bluetooth device discoverable
Also, here are a couple of tips you can consider using while trying to activate the bluetooth.
Make sure the device is turned on, is not low on battery power, and is not in sleep mode.
Make sure the device is within wireless range of your computer, usually within six to nine feet. If you are not sure if the device is in range, move it closer to your computer, or put the device and computer in the same room.
Make sure there are no other devices interfering with the wireless device, such as microwave ovens, cordless phones, or other wireless devices.
If your computer uses an external Bluetooth adapter, make sure the adapter is attached and installed, and is working correctly.
If Bluetooth is integrated in your computer, especially a notebook computer, make sure the Bluetooth radio transmitter is turned on because many notebook computers have a button to turn the transmitter on and off. If you are not sure how to turn it on, check the information that came with your computer or go to the manufacturer's website.
If you have any more questions please let me know.
THX