How do I activate Captivate 1.0?
I have a Captivate 1.0 license but it can not be activated using Internet connection.
I tried to get support from Adobe Chat but what I got is just a Used ID to enter here.
How could I activate my instalation? If I do not do it it will not run more than 30 days.
Thank you.
Your answer gave the clue.
This is the solution for the problem:
http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html
Thank you very much for your help.
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Hi,
The organization I work for recently purchased a license for Captivate for one of its users. I have the license certificate, and the user has the trial software installed on his home machine. which is where it will be used How do we activate the software on his machine?Hi There,
You can activate Captivate 8 by launching it and clicking on License This Software and enter serial key to activate the product.
If it is an annual subscription then it can only be activated by sign in with adobe id and password under which the license has been purchased ( No serial key is required. )
If you face any issue in activation then please reach out our support by calling 800-833 6687 follow IVR options 2 > 4 > 2 or can also chat with an expert by click on the following link :-Contact Customer Care
Note:- Please do not post serial key here on Forums.
Regards,
Ajit -
Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack.
How can I activate the need of licens?
The reason can be Adobe policy, I have change computer, added products, stop using any product and so on.Hans,
When you no longer need the Adobe software on a computer or you wish to move it to another one, you should deactivate the software.
See this link: how to deactivate software. Installation rules will let you install the software on two computers of the same platform (both windows or both mac) but you are limited to running it on only one at a time. If you have only installed it once, you should be able to install it on the other computer. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links below and enter your serial number to re-activate the software.
If you need to find your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers, or on registering a serial number, please see Find a serial number.
Pattie
Download software here:
Downloads
Acrobat: XI, X | 9,8 | 9 standard
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard
Downloads for older versions
Creative Suite CS5.5 | CS5 | CS4 | CS3
Acrobat X | 9, 8
Photoshop Elements 11, 10 | 9, 8 , 7 -
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If it's the same machine (same CPU) there should not be any need to activate. The actiovation is tied to your CPU.
If you run into problems, then:
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Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
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Copied from the link provided.
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