How do I activate hyperlinks in PDF files converted from WORD

I have created a flyer in Word and converted it to PDF with the Adobe PDF Pack. The hyperlink to a URL in the doc is not active. The hyperlink to an email address is. What do I need to do to activate the URL hyperlink?
Thanks

Hi cjsewmour01,
There's a preference in Reader and Acrobat to "Create Links from URLs." It sounds like that preference is enabled, or the email address wouldn't be hyperlinked. That particular preference looks for link text (http, www, mailto: and so on) in the PDF and then creates hyperlinks for that text. It sounds like Acrobat isn't recognizing the link text--is that particular link formatted correctly?
Best,
Sara

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