How do I activate my CS4?

I have a new computer. The old one was erased w/o deactivating CS4. Now I cannot use CS4. Please advise.

Hi paula60,
You need to contact Customer care : http://helpx.adobe.com/contact.html  to increase the activation count for your serial number.
You can even reach our chat support at http://adobe.ly/yxj0t6

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  • How can I activate my CS4 Acrobat after a 150:30 error

    Can anyone tell me how to activate my Acrobat Pro when it wont accept my legal serial number..... and please dont tell me to call support I have tried this repeatedly (see below).
    I have deleted fleximasters and run adobe serial repair tools etc with no joy.
    BACKGROUND:
    On Saturday I was doing an update on my MacBook Pro and it crashed. Then when I next went into Photoshop , Acrobat and InDesign it said they had all stopped working as my licance was no longer valid. The error code was 150:30.
    I rang technical support here in New Zealand and they were closed for the weekend. I have urgent work to do, so have been trying everything on the web I could find. Today (Monday at 11am) I rang Adobe NZ Technical Support and got automatically transferred to a call centre in the US. Here a chap told me to call back tomorrow as it is still the weekend in the States. Apart from being highly pi??ed off (the missing letters are "ss" for those wondering) that a company that claims to be global only keeps US hours, I am still stuck without my software. Why are sales open on weekends but not support?
    Also he could only give me a Toll Free US number to call tomorrow. Again what about the rest of the world Adobe. It may be free to Americans, but God knows what the cost per minute is to call toll free numbers from overseas.
    Fortunately through forums and google I have photoshop back up, but Acrobat pro will still not accept my legitimate serial number. So today has involved travelling across town and using other peoples machines to output tasks when they are not busy. Not a great solution and I wish I could bill Adobe for my wasted time when they could use a small percentage of the Billions they make to provide proper support.
    ANY SUGGESTIONS ARE NOT ONLY WELCOME BUT DESPERATELY SOUGHT AS I HAVE THREE URGENT TASKS TO OUTPUT.
    My apologies for the rant but I feel much better having vented. Dealing with Adobe today almost makes me wish Quark hadnt been such a rubbish program!
    Message was edited by: fbadsbkp
    8.33am Tuesday 14 Dec 2010: Just rang Adobe tech support number as advised and got a message to call during business hours - 8.30am IS BUSINESS HOURS YOU PLONKERS!!!!

    An Update for anyone interested:
    Tuesday 9.30am I rang back and after 20 minutes on hold got to speak to tech Support (yeah!!!!) Only into the 4th day of my problem but it was a real person. She asked a series of questions, frequently asked for my seperate serial number for Acrobat and I frequently answered I dont have one as it was part of my design premium package.
    In the end she said I would have to call someone else who had more skills.
    She gave me an 0800 number to call..... in fact the number I had just called to get her.
    She then said to press the option for creative suites.... in fact the option I chose to get her.
    She then said to press for support.... again in fact the option I chose to get her.
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    She then suggested I dont try these numbers and that I try a different  option when calling back, but she couldnt suggest what. (basically  she wanted off the phone and didnt care who I called). I again asked could she transfer me somewhere to save calling back and being on hold for 20 minutes again. Apparently though her system was playing up so the answer was no and I would have to call back. Having managed a 24/7 support service for many years I knew she was lying, but there is sweet FA I could do about.
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    I have a new iMac 27" computer purchased yesterday. It is running Maverick 10.9.4. I had an iMac 24" running the latest version of Maverick it could run. The graphics card crapped out and I could not repair the computer. Howver, I had a "My Passport" back-up disk from which I transferred all the files to the new machine. Howver, I can not open any of the CS4 apps. I get the error message: 150:30, which I I have learned from Apple is a licensing issue error code! How can I activate my CS4 on the new computer?

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    Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack.
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    The reason can be Adobe policy, I have change computer, added products, stop using any product and so on.

    Hans,
    When you no longer need the Adobe software on a computer or you wish to move it to another one, you should deactivate the software.
    See this link: how to deactivate software. Installation rules will let you install the software on two computers of the same platform (both windows or both mac) but you are limited to running it on only one at a time. If you have only installed it once, you should be able to install it on the other computer. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links below and enter your serial number to re-activate the software.
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    Pattie
    Download software here:
    Downloads
    Acrobat:  XI, X | 9,8 | 9 standard
    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard
    Downloads for older versions
    Creative Suite  CS5.5  |  CS5  |  CS4  |  CS3
    Acrobat  X |  9, 8
    Photoshop Elements 11, 10  |  9, 8 , 7

  • How do I activate/download my Adobe Creative Suite onto a new macbook? My previous computer and download was for Windows on a Dell.

    How do I activate/download my Adobe Creative Suite onto a new macbook? My previous computer and download was for Windows on a Dell.

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    From: John T Smith <[email protected]>
    To: videotrend0821 <[email protected]>
    Sent: Saturday, November 5, 2011 10:23 AM
    Subject: how do i activate "no copy allowed" in encore cs 5.5?
    Re: how do i activate "no copy allowed" in encore cs 5.5? created by John T Smith in Encore - View the full discussion
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    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4008817#4008817
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4008817#4008817. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Encore by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

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    If it's the same machine (same CPU) there should not be any need to activate.  The actiovation is tied to your CPU.
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