How do I activate my phone?

I broke my old phone recently and bought a new one but I dont know how to activate it? I just bought it at wal mart but I already have a contract so I dont want to get a pre paid plan but whenever I try and activate it it says it can't find my number. What's goin on here? How do i activate this phone?

If you are trying to activate a pre-paid phone on a contract plan number, it likely won't work - you need to have thepre-paid be active on a pre-paid account for 6 months before you can switch.
You'll need to call customer service and give them the ESN and see if they can possibly activate it for you on your account, or find another phone to activate - an older one that a friend has that has been on a regular contract account, ebay, etc....

Similar Messages

  • HT4623 i got apple iphone 3 and i getting problem to activate that its showing message could not activate plz help me how can i activate my phone?

    i got apple iphone 3 and i getting problem to activate that its showing message could not activate plz help me how can i activate my phone?

    Most likely your phone is carrier locked to a different carrier than the SIM card you're using.  It will activate and operate only with the carrier to which it's locked.

  • How do I activate the phone in Thailand

    I am in Thailand and want to use the phone with Thai GSM Sim. I did work out with Verizon support and she gave me an unlock code. As the instruction, just replace GSM sim and reboot the phone. It will prompt to enter the code. But it does not prompt me anything. Then I try to reset the phone, hopefully it will prompt the code. Now, I have to activate the phone. I have 2 questions:
    1 How do I activate the phone outside US?
    2. How to make the phone prompt me to enter the unlock code?

        Kwanchai,
    Greetings from that states! And we want to get you up and running in Thailand ASAP. Now, we appreciate you having verified with our team what needs to be done prior as well as doing what you've done thus far regarding activation. That being said, I'd recommend contacting our Global Support Team at 908-559-4899 for additional assistance.
    EvanO_VZW
    Follow us on Twitter @VZWSupport

  • HT1688 I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China

    I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China.
    In China there are 3 carrier - China Telecom, China Mobile, China Unicom.
    How can I activate my iphone and change carrier ?
    Please help me
    Regards.

    You can't. Send it back to your friend, & have him/her get the phone officially unlocked for you.

  • If i bought a used iphone ..... and the old owner is (( dead )) now ..... how can i activate my phone if i can not get password of his apple id ?

    if i bought a used iphone ..... and the old owner is dead now ..... how can i activate my phone if i can not get password of his apple id ?

    what if he forgot apple id or password
    we are here in middle east get many problems like that
    is it easy to tell customer sorry
    i forgot my email address or password or can't get it back ?
    i know it is a prefect idea ti safe your iphone
    but also the solution must be LOGIC ...... there is must be another solution
    whatever it will be

  • HT201441 how can i activate my phone when i can't remember the apple ID that was logged inside my iphone?

    how can i activate my phone when i can't remember the apple ID that was logged inside my iphone?

    To find your Apple IDs go here...
    Look up your old and forgotten Apple ID

  • HT4623 i have reset factory setting so how do i activate my phone now?

    i have reset factory setting so how do i activate my phone now?

    For a 3G? Plug it into your computer running iTunes and activate it...
    Is there some kind of problem?

  • HT1695 how do i activate my phone?

    how do i activate my phone without wi-fi

    Activation is done by the carrier. Call Sprint/AT&T/Verizon or whatever carrier you are using.

  • My onscreen instructions to activate my iphone 4S no longer show up. How do I activate the phone?

    How do I activate my new iphone 4S (upgrading from 3Gs). The onscreen instructions no longer show up. All my apps , contacts, etc are on the new phone, but it says "no service". Thank you

    http://store.apple.com/uk/help/iphone#activation
    Try reading this link

  • I phone purchased online  did not boot and it is said to have been locked through i cloud and i an unable to contact the seller how can i activate the phone

    I phone purchased online  did not boot and it is said to have been locked through i cloud and i an unable to contact the seller how can i activate the phone

    Unfortunately, your best bet is to obtain original proof of purchase and escalate your issue for assistance in detaching the Apple ID from that device. If your unable to get the proof of purchase, expensive paperweight . Did you get it through amazon?? Because I just got one through amazon....
    <Edited by Host>

  • How to re-activate old phone onto account.

    So we recently added my mother onto family account as she needs cell phone.
    Problem is she is really good with any kind of technology and has trouble with phone we got her.
    I have an old flip phone that is alot easier to use, just numbers and green and red call and end button.
    How do I activate it on the account?  is it *228 ?
    Its a family plan with 3 users, not sure how to go abouts doing it

    Turn OFF the phone she is using now, on the phone you want to activate dial *228, press 1, enter her number, enter the billing account passcode(if asked for), and music should start playing and phone will say programming sucessful and reboot.

  • HT201269 How do I activate my phone with att

    How do I activate my cellular network to a new Iphone?

    You should have an email from AT&T telling you how, complete with a link.  Check your spam or bulk mail folder.

  • HT201441 if i dont know the owner how can i activate my phone

    if i dont know the owner how can i activate my phone

    If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
    If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
    You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

  • I just restore my iphone 4s now its ask me for icloud is that i was forgot how can i activate my phone

    i just restore my iphone 4s now its ask me for icloud  id is that i forgot how can i activate my phone

    If you forgot your own Apple ID, click here and use Apple's iForgot service, or contact their Account Security team.
    If you're being asked for someone else's Apple ID, either the device's original owner needs to contact Apple, or the person who set the lock needs to remove it.
    (123598)

  • HT4528 I just got my new Iphone 5s and cannot activate the phone, it says it cannot connect to the activation server, how do I activate my phone?

    I turned on my new phone and the message tells me "Your iphone could not be activated because the activation server cannot be reached. Try connecting your iphone to itunes to activate it, or try again in a couple of minutes."
    I've tried connecting it to itunes it still doesnt see, to work.
    Please help~

    To delete synced photos and videos from your device
    In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
    Click the Photos tab in the resulting window.
    Choose "Selected albums" and deselect the albums or collections you want to delete.
    Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
    Click Apply.

Maybe you are looking for