How do I add a new Support Identifier to My Oracle Support?

I have one support identifier shown for my company.  I need add a second but the number is not recognized.  The number is correct.  Is it possible to have more than 1 in My Oracle Support?  Even if I delete the other identifier the new one I need to add is not found.
thanks for your help!
Dawn

Hello rmoff,
Here are the steps for adding a Support identifier to your My Oracle Support (MOS) Account:
Once in MOS:
Go to More / Settings tab
Select My Account (left hand side menu)
In the Support Identifiers region, click on the Request Access button
Enter the Support Identifier you want to add. Provide a justification if need be and click the Request Access button
Your request will be sent to your Company's Customer User Administrator who will approve your request and grant you necessary privileges
Let me know if you have questions.
Mirella

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