How do I add applications when they are denied?

Every time I go to open an e-mail, I get a message stating "Your browser must have Flash 9.0 or higher installed to add this application." However, I cannot download this application. At times, I get other messages stating that I need to tell my browser to allow access (such as to att.net), but I don't know how to do this. Any help is appreciated.

1.Download the Flash setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del = Processes tab}
3. Then run the Flash setup file from your Desktop.

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The problem was due to JQuery is not loaded in the page.
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How do I add applications when they are denied?

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