How do I add my apple id to a used iphone that I purchased and activated? it is still under the previous owner's id.

How do I add my apple id and erase the previous owner's id, when my phone has been activated and ready to use?

Unless you have the previous owners password you cannot remove the Apple ID.  The previous owner did not correctly prepare that iPhone For sale and needs to remove all information.  If the Activation Lock is not set by turning on Find My Phone in Settings, iCloud, you can go to Settings, General, Reset, Erase All Content and Settings to get rid of it.  If Find My Phone is on, only the previous owner can clear it.

Similar Messages

  • Can't update iPhoto and Kindle apps because they need the previous owners Apple ID

    I was recently given a Mac Pro (which I absolutely LOVE).  iphoto and Kindle both need to be updated however because they are under the previous owners Apple ID I have no idea how to do it w/out contacting the previous owner?

    The apps are licensed for only computers owned by the previous owner.  You should delete them from your computer.  Find each app in Launch Pad, click and hold on it until it wiggles and an "X" appears next to it, then click the "X".
    You can then purchase any you need with your account.  Kindle is free, iPhoto is only $14.99

  • Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    Take it back where you got and and get your money back.
    As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.

  • How do i uninstall iphoto? it was preinstalled on my macbook pro when I bought it used and I can only update with the previous owners password.

    how do i uninstall iphoto? it was preinstalled on my macbook pro when I bought it used and I can only update with the previous owners password.

    Do you have the current MacOS X version 10.10.2?
    Then you can simply move iPhoto from the Applications folder to the Trash,
    sign into the App Store with your own AppleID
    reload the "Featured" main page of the AppStore with ⌘R,
    then download iPhoto with your own AppleID.
    Make a backup of your iPhoto Library, before your launch the new iPhoto the first time,
    If your current system is not Yosemite, you can only buy a boxed iLife 11 version of iPhoto to install it independent of the previous owner.

  • HT201407 I'm trying to activate my iphone that i got used. i restored it to factory settings and it says it is activated under the previous owners apple id. They are not with me nor do i know how to get a hold of them. What do i do to reactivate it?

    I'm trying to activate my iphone that i got used. i restored it to factory settings. I'm now trying to activate the phone and it says it was originallyh activated with someone else appleid. They aren't around nor do i have anyway of getting a hold of them. How do i activate the phone with my appleid?

    If you cannot contact the previous owner, then the iPhone is unusuable. There is no way past the activation lock without the Apple ID and password used to set up the lock, or the previous owner removing the device from his/her iCloud account.
    If you purchased the iPhone though a service such as eBay that offers buyer protection, contact that service and file a complaint and get your money back. If you purchased the iPhone privately, then you've wasted your money.
    Regards.

  • I formatted my ipad with ios 7 and now its asking me for the previous owner's apple id. what do i do??

    I formatted a previously owned apple ipad with the ios 7 in it. Now when i was setting it up again, its showing me the previous owner's apple id and asking for the password. I dont know the previous owner's password so i cannot set it up. What do i do? I need my ipad back...

    Sorry alisha, but you have encountered an Activation Lock, and the only way you can get around it is to have the Previous Owner do the following:
    Removing Previous Owner from Device
    Sorry,
    GB

  • HT201269 I have just got a iPhone 4S and it's still on the previous owners iCloud I want to set it up with my own iCloud how do I do this

    I have just got a iPhone 4S and it's still registered on the previous owner iCloud and I can't seem to change it to my I cloud help please

    As deggie said, you are the victim of Activation Lock.  Activation Lock is described here:
    http://support.apple.com/kb/PH13695
    Either you need to contact the previous owner to release the phone from Find My iPhone, or if you cannot contact the previous owner, it is likely you received a stolen iPhone and it will be useless to you.

  • HT5621 I changed my Apple ID but on my iPhone when I go into settings iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

    I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

    http://support.apple.com/kb/TS5223?viewlocale=en_US
    Peace, Clyde

  • My iphone4 had a previous owner, how do I get my apple i.d. to show up? I've been trying to download apps, but the former owners name keeps coming up.

    While trying to download free apps, the former owners' apple i.d keeps showing up.  I've followed the instructions to create my own apple i.d.-it's in the phone, but it seems that it's not recognized when trying to download. Do I need to clean out everything from the phone and start from scratch??  Thanks...

    big_sky225 wrote:
    Do I need to clean out everything from the phone and start from scratch??  Thanks...
    Yes, you'll need to set up an iTunes library and account, then restore the iPhone from that library. That will erase the iPhone and associate it with your account exclusively.

  • How do I get my Apple ID off my daughters iPhone that I gave her as a present? She Can't update anything without it going to my Apple ID password entry screen.

    I need to get my Apple ID off of my old iPhone 5. I gifted my old iPhone 5 to my daughter as I got the new iPhone 6. I of course have no problems but my daughter can't update anything really without the store telling her to enter my password for my Apple Id. This is my third iPhone and I have never run across this problem before due to the fact my iPhone was never in great condition (#1) or I lost it and had to go retool at a retail store (#2). If there is any help for a poor guy like me let me know I'm racking my brains trying to tackle this one and it's not looking good for me. Thanks for trying to lend your expertise everyone.
    Robert May

    Right. To figure out which of the Updates is asking for your ID, do not click Update All. Click on each app, one at at time to Update (this would be under the Update option in the App Store - you will only see apps there with the Update next to them that actually have updates pending). If it asks for the password to your Apple ID, then that app should be deleted.
    So, it is good that her ID is the one signed on to everything on the phone now. Once you delete the apps from the phone, then she will purchase new versions of those apps using the App Store on her device. When she does that, the app will be purchased with that ID (or if free, will be associated with that ID since it was the one that downloaded it).
    If she is primarily concerned about her Line app and her photos but nothing else, then you can just press on one of the icons on each Home screens until they all wiggle, and then click on the little "x" in the upper left-hand corner of the icon to delete it. Core apps will not have an "x" since they cannot be deleted. So, just delete everything with an "x" except the Line app....
    Cheers,
    GB

  • I just got a used imac dome type bottum desktop for my daughter.... How do I change the itunes over to my itunes... It is still under the old owners login?

    Old dome bottum imac g4... How do I switch administraters? And switch itune accounts? I am new to apple desktops...

    When you say 'changed my email with the itunes store and have a new password' do you mean that you've changed the email address on that old account, or are you referring to a different account ?
    If you've updated the old account then try logging out of the account on the phone by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in with the updated version.
    If they are different accounts then all apps (and other content from the store) are tied to the account that downloaded them, so only that account will be able to download updates to them. For apps like Twitter and Facebook you could delete them from the phone and redownload them via your account so that they are linked to that instead.
    If there are apps that have content in them, and you can't copy that content off (so that you can delete the app, buy/download it on your account, and copy the content back), then you will need the password to the old account to be able to update them. You should be able to get it reset via http://iforgot.apple.com

  • HT5622 How do I have an app (game) deleted from my iphone that was purchased accidently by  my 4 year old grandson for $32???

    My 4 year old grandson was playing with my phone while on a long car trip and somehow purchased a game and I just received an email with a charge of $32.00
    What do I need to do to have this game deleted and a refund on my VISA card?

    All sales are final. That being said, contact iTunes and plead your case here:
    http://www.apple.com/support/itunes/contact/
    You have gone into your settings for iTunes and changed it so your password
    is now required for every purchase, haven't you?

  • How do I add a "file folder" to my TC so that I can save files directly to the TC?

    I am trying to figure out how I can add a "File Folder" to my TC so that I can save files directly to it? The only folder it displays is "Data" which is where my bac ups save...

    Double click on the "Data" folder in the Finder under the SHARED heading, and then click the gear icon at the top of the window and select New Folder.
    You can name this folder anything you wish and also create as many folders as you wish.
    If you are also using the Time Capsule drive for Time Machine backups, it is not really recommended that you "mix" regular files with Time Machine backups because there will be a struggle for space on the drive at some point.
    If you have plenty of free space on the Time Capsule drive, you may be OK with keeping a portion dedicated for regular files.

  • How can I replace the previous owner's apple ID with my own apple ID?

    I recently bought a second hand iPod touch - maybe not the best idea. Anyway, as default setting the machine still has the previous owner's apple ID and email, so that I cannot download anything. How can I change this?

    Connect to iTunes and Restore the Device as New... Then it will truly be Yours...
    http://support.apple.com/kb/HT1414

  • I bought a second hand iPad 2 yesterday, it appears to be linked to the previous owners Apple ID. Now it is not taking my id as it's locked to the previous guy. He is not picking up my phone now...I am in trouble how to unlinked this iPad.. I have already

    Please note here that iPad is wifi only...and I have tried restoring it 3-5 times and still it's locked to the previous owners account

    Actually the correct procedure to follow is detailed by Apple in the Support article linked above:
    How do I check for Activation Lock before purchasing a used device?
    When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
    Follow each of these steps to make sure that you can use the device you purchase:
    Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
    Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
    You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

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