How do I add my request code offline to allow me to use Acrobat Pro XI

I have been trying all morning to find out how to add my request code for the Acrobat Pro XI.  I have generated all the off line info I needed and now have the request code that I am struggling to find where to add.  Any link or help please??

Hi Susan,
I have checked your account and found that  Adobe Acrobat XI Professional has been activated, please let me know if you are still facing any problems with the activation. 
Alternatively you can contact support here for the activation support
If you want help with the offline activation, you may use the doc Offline Activation
^Ani

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