How do I add my work email to thunderbird?

I'm trying to add my work email to Thunderbird, but every time I try to connect the email account to Thunderbird it says "cannot configure, are you sure you're using the right username/password." I know I am because I use the same information to log onto my account through the internet.

re:
''I'm trying to ad my work email account o to Thunderbird but whenever I try to connect I get the error message "Configuration unable to verify, are you sure you're using the correct username/pasword." I know that I am using the the correct password and the correct email because I'm able to log onto the account through the internet.''
''Email address- [email protected] (I receive emails to that account through gmail)''
''Incoming- s82172.gridserver.com SSL IMAP''
''Outgoing- s82172.gridserver.com SSL SMTP''
You are not using the correct server name.
see info here:
* http://kb.mediatemple.net/questions/130/What+is+an+access+domain%3F#gs
As noted above, you can use xxxx-xxxx.accessdomain.com in your email program (for both the incoming server and outgoing server).
Do NOT use s00000.gridserver.com for this purpose.
See Using Email for details on setting up email software.
* https://kb.mediatemple.net/questions/272/Using+Email#gs

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