How do I add new clients for a VAR partner

I am working for a VAR partner who does not currently have Solution Manager Serice Desk running although this is in process.  In the meantime we have 2 new clients for whom we may need to log support issues via the online SAP Support Portal.  How do we add these clients to our existing clients so that we can log issues and register objects if needed?
Thank you for your help.

Dear customer,
there are two options one is to contact the super users of the new clients in order to get user id's there.
The better option is to request to be technical set up for both new clients. THis would mean a role must be assinged in order that you can see the installations of your clients for which you are responsible for the support of them. This technical set up cannot be done by the service marketplace. Please contact your local sap contract deparmtent or your sap account manager to take further actions.
You can locate the correct contact organization via the following link:  
http://service.sap.com/contracts                                         
Best wishes,
Dragana Manojlovic
SMP TECH Senior Support Consultant II, Global Support Center Austria
AGS Primary Support, Business Suite & Technology
SAP Austria

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