How do I alter the html in the simple form contact us so it will upload and function on Bluhost?

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All representatives are actively assisting other customers. Your estimated wait time is 6 minute(s) and 30 second(s) or longer. Thank you for your patience.
All representatives are actively assisting other customers. Your estimated wait time is 6 minute(s) and 30 second(s) or longer. Thank you for your patience.
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You are now chatting with 'Parikshit'
Parikshit: Hello K.
Parikshit: I read your issue description.
Parikshit: The form doesn't upload there. Does the form work fine when you test it on your computer by previewing in browser from Muse?
k: hello I am examining my page in developer ( source) in safari and I can see lines of tesst that say the server encountered and error.
k: If I export to my desktop, I can see the form but it does not work. If I upload it does not appear at all, and that is in not what adobe says the form will do. Adobe says the form will APPEAR but not function. It does not appear OR function. I had tried the 3 versions of php.... now I need to see a working form to a usual, commercial host so that I can copy the relevant code.
k: lines of text
k: And no, it does not work when I preview in browser
k: When I preview to browser it does turn red for a while.... but it doesn't do anything.
Parikshit: Can you publish the site in BC one to check if it works, if it doesn't then there must be some issue with the form itself. It's code.
k: no. I do not have a subscription and my client does not want BC used at all. I have the new CC muse which is supposed to finally work without having to upload to BC.
k: I have several cloud subscriptions, when cloud ever starts to work....
Parikshit: You don't need to work in BC or have it as your host. This is just to test if it works.
Parikshit: Just a trial site.
k: but my client refuses to have anythig to do with BC, and I don't blame them. They had bad experiences inthe past and do not want to do anything that involves BC.
Parikshit: You won't have to pay for the site.
k: I don't want to involve BC because I promised my client I would not go there. They were very insistant. We were finally going to use Muse because you no longer are required to use BC. BC was the big sticking point. But if I can't do this without using BC, then I am right back to where I was year ago. No better.
k: I think I have a limited number of occasions when i can use BC, and I don't want to do it now for this simple contact form. What a cheat.
k: What other functions in Adobe Muse CC won't work unless they are euphemistically " tested" on BC? Save me the time and dissappointment tryig to use this software.
k: Adobe states that the form will appear when uploaded to a outside site, but not work. The form does not upload, and the form does not appear. I tried version 5.2,5.3, 5.4 and then put php back to version 5.3.
Parikshit: There is nothing wrong with it. Did you change the code of the form?
k: no. And there is plenty wrong with it, it does not appear. I did not change the code because I want to look at a sample that has been altered to make sure I alter it the correct way. Where can I find the page source of a page that has the simple contact form widget used and uploaded to a commercial hosting site, and the forem works.
k: form works
k: This was a bug that was described last year and the release of this version advertised it had been corrected. It is not corrected.
Parikshit: It is corrected and several users are able to use it fine.
k: Then send me a page from one of the ones that is working fine.
k: who are those several users? Give me names.
Parikshit: there is either something wrong on the host's end that this doesn't get uploaded. We've already had many users upload it to an external hosts. We don't keep user site URLs with us, and hence I won't be able to provide you with one. But the best method here would be to post this on our forums, and then all our forum members (including users who have successfully implemented this) will be able to see the post and reply to it.
k: I've seen them all complaining that this still doesn't work. Perhaps you should encourage some of the successful uploaders to post to the forum. Send me a link. I had numerous tech support people at the host check this and there was nothing wrong with their PHP or the upload path.
Sorry, our chat session has ended due to circumstances beyond our control. Please feel free to contact us again if you need further assistance.

Can you supply a link?

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