\how do i answer security questions when i havent set them up,ive tried to do this many time and it always says that this isnt what was set up

 

From a Kappy  post
The Best Alternatives for Security Questions and Rescue Mail
1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2.  Call Apple Support in your country: Customer Service: Contact Apple support.
3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT5312 How do i reset my security questions when i havent set them?

    I am being asked for security questions  to buy itunes, i have not set them in the first place. The reset email isnt sending and i cant find an email to ask apple.

    If you aren't receiving the reset email to your rescue email account (and you've tried reclicking the link and checked the spam folders on the account) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 how do u change security questions when u cant answer the ones in place

    how do u change security questions when you cant answer the ones in place????

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97019)

  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How do I answer security questions I've never been asked?

    How do I answer security questions I've never been asked? My one laptop will allow me to log in and view my account information - but not purchase without answering 'security' questions, which I can't answer correctly because I've never answered them before!! The other laptop will not accept my password, it just keeps re-appearing!! No error message, just comes back ...

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 why do i have to answer security question when i make purchases on itunes store?

    why do i have to answer security question when i buy songs on the itunes store because it's saying that if i do not answer the questions right now then it will lock my itunes account

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95516)

  • How to change you security questions if you have forggot them ?

    How to change you security questions if you have forggot them ?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you go to the general iTunes forums where this question has been asked and answered dozens of times. You can also just look at the right under "more like this".
    Regards.

  • I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

    I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • TS2446 How can Ichange my security questions when I have forgotten the answers to the original security questions?

    I wish to make a purchase through itunes but have been blocked because I cannot remember the answers to my security questions. How can I make a purchase and is there a way to reset these security questions when I don't know the answer to the original question? ... well maybe I do but can remember exactly what I answered to these questions

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75671)

  • HT5312 Help!!! I am at my wits end. Can anyone tell me how to have my security questions re-set? Truth is I do not even remember the questions and so dont know the answers  I keep getting refered to 'answer security questions' when I reset my password hel

    Hi can anyone help me with the solution to get my security questions and answers re-set?
    I have done everything the site asks you to do/ reset passwords/ confirm re-send mail and so on BUT the site still does a 360 back to answer security
    questions to confirm your identity....that is the point -I do not rememeber the questions  and certainly therefore dont remember answers to questions that I am supposed to recall....so what do I do?
    For the last 8 months ++ I've gone full circle and am at my wits end?
    Anyone have some deep wisdom on this issue
    Thanks and regards

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1918 how to chNGE SECURITY QUESTIONS WHEN I NEVER SET THEM UP

    i never set up security questions and i dont know how to change them

    I´m just guessing here but, your being told something like "Apple security enhancements" and that it tells you to create/verify your security questions when you try to purchase an application/music/etc from your
    iPhone 4S, after updating to iOS 6?
    If so
    - Double tap you home button and close all application that´s running on you iOS device
    - Go to Settings > Safari > Clear History and Clear Cookies and Data
    - Open App store, download a free application and enter/verify your information

  • HT1349 how can i reset security question when i dont have rescue email?

    how can i reset securty questions when i dont have rescue email?

    You'll have to contact Apple to fix. Contact numbers here:
    http://support.apple.com/kb/HT5699?viewlocale=en_US

  • How do i answer security questions that i cant remember

    When i try to buy music the apple product makes me put my password twice an then makes me answer security questions that i cant remember anymore

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (75178)

  • HT1918 Answering security question when you don't know the answer

    Answer the security questions when you don' t know the answer I have done every thing you asked. I even have change my pass word three times when it not been needed

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • After I updated my iPod it would ask me to answer security questions when I tried to buy music but I never answered the questions

    After I updated my iPod it would ask me to answer secuirity questions when I tried to buy music but I never answered the questions in the first place

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95133)

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