How do I associate my Apple Care Protection Plan with my iPod Touch

I just bought a new iPod Touch and an Apple Care Protection Plan. The box indicates 'Auto Enroll' and there is no Applecare Agreement Number anywhere in the box (or on it as far as I can tell). I have tried every number I find on the box in that field when trying to register my AppleCare Agreement online and all of them are rejected. Can someone explain to me how 'Auto Enroll' is supposed to work and how I can register my AppleCare Protection Plan for my new iPod Touch? Thanks!

According to Apple Care, 'Auto Enroll' means that since I bought the iPod Touch and the Protection Plan at the same time at an Apple Store, that they are are already associated and that I didn't have to do anything to tie them together. Sure would have been nice if the Sales person mentioned that at the store so I didn't have to spend so much time trying to figure it out only to find out I didn't need to do anything.

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How do I transfer my Apple care protection plan

I will have to send my iPad 2 to Apple and probably will get a refurb device back!
What happens with my ACPP o my iPad? Is it going to be transfered automatically?

Hello:
The Applecare coverage is effective for the original term (two additional years).
http://images.apple.com/legal/applecare/docs/applecareplusforipadenglish.pdf
Barry

How can I enroll my Apple Care Protection Plan....

... if I am trying to register it in Mexico, and it won't open the tab to choose a country and yet it claims I can't continue without entering a country in the non-existant tab?????
Any help is greatly appreciated.
G4 Mac OS X (10.4.3)

772/3218
Hi Cristina,
If you still cannot fill it yourself, just call the Warranty number (the one you'd dial in case of a problem), and ask the person there to do it for you.
That's what I did, and it was easy and nothing special for them (in fact I called because of a keyboard problem, and we discovered then that I never enrolled my ACPP).
Checking how they did it for me: interestingly my State field is blank (and there is no Country field), and the only mention of a country was filled by hand, in the City field.
All of this showing it's easy for a tech to do it for you, and that the only really important field, is the Enrollment Number one.
Just call. Good luck!
Axl

I am planning on buying an iphone 4 from some one. The phone still has the Apple Care Protection plan on it. Would there need to be a transfer of plan onto my name? If so, how is this done?

Hi, I am planning on buying an iphone 4 from some one. The phone still has the Apple Care Protection plan on it. Would there need to be a transfer of plan onto my name? If so, how is this done?

As the others have said, transferring AppleCare to your name is not absolutely essential. It can make things easier in some cases, though, should questions arise, so it's worth having done. The person from whom you're buying the iPhone will have to call AppleCare Plan Administration (s/he can call the normal Apple support line and ask to be transferred) and arrange to have the plan transferred to you.
Regards.

How do I set up my apple care protection plan?

How do I set up my Apple Care protection plan?

https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
And:
https://selfsolve.apple.com/Agreements.do

The apple care protection plan. how many times can i use it?

i bought a apple care protection plan and its been over 1 year since i got my ipod, the battery life isnt really long it lasts only like 2 hours or so, i dont want to send it in because its not really a huge problem and if something worse happens and i wouldnt be able to send it in. so im just wondering if i can send it in to get fixed and if i can use the protection plan again if anything else happens to it.

You can use the protection plan as many times as is necessary before it expires.

Activating my macbook pro 13" Apple Care protection plan

I purchased my macbook pro 13" in February 2011 from JBHIFI. I have not been using my laptop much and only recently opened up the original box for the laptop and found the apple care protection plan I had purchased with it, however not activated.
And so, I've tried activating it online providing registration & serial numbers, however it says the following when I try and activate it;
"We apologize for any inconvenience, but registration for this product requires additional documentation. Please submit your proof of purchasefor review by Apple. If your registration is accepted, your product will be covered."
- I click submit your proof of purchase
- which then asks me "Please provide your mailing address and describe the reason for your submission."
After that it then asks me to provide the following information...
Gather your sales receipt (with the receipt number, product description, original date of purchase, and reseller details).
Gather the documentation that includes the agreement number for your AppleCare product, if applicable.
Tell us how you want to send your proof of purchase.
The problem is, i NO longer have the receipt, and so can not pass this stage. Why is the registration process being difficult for me?
If it helps, I tried registering over and over, not realising I had been pressing 1 key wrong (about 4 times).
Help would be appreciated, thanks.

ah... I'll have to wait till tomorrow... they are closed today.
(Australia).

My MacBook Air is not being listed under the My Products tab after adding the Apple Care Protection Plan

I purchased my MacBook Air from US in December 2013, my company paid for it, so it got listed under their account earlier. So I asked them to remove it from there account and then I added it back to my profile in January 2014. Then it was listed under My Products tab in the My Support Profile page. Later I bought Apple Care Protection Plan for this MBA, and registered that plan with my MBA's serial number and soon after that, MBA vanished from My Products. I thought it might take some time for it to get listed back again after adding the protection plan, but it didn't appeared for quite a long time and so now I am opening this support ticket.
Now whenever I try to add my MBA again by clicking Register New Product, I am getting "According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID?" How can I get my MBA back into my profile?

AppleCare does not cover accidental damage, but try taking it to an Apple Store and see what they say!

Lost Apple Care Protection Plan

hello, I just purchased my macbook pro just a couple of weeks ago and recently received my apple care protection plan just a couple of days ago. In the midst of packing for college, I have lost all the information contained in the plan package mailed to me. I was wondering if Apple can send me another one. If so, how can I obtain another package of the protection plan containing the CD and other valuable information?
Thank you in advance,

if you call them and explain your situation, i'm sure they'll send you another one. however, even without your physical applecare package, apple already has a record of your applecare plan. the applecare number is 1-800-275-2273.
also, goto the apple support site and on the bottom righthand side, you can enter your macbook serial number and it will tell you how many days you are covered under applecare.
so in conclusion, you really don't need the physical proof of the applecare since they already have a record of it.

Apple Care Protection Plan MacBook / MacBook Air

I had just purchased the Apple Care Protection Plan (ACPP) MacBook / MacBook Air without knowing that there's a difference between ACPP for MacBook / MacBook Air and ACPP for MacBook Pro. Since I'm using a MacBook Pro, I cannot register the unique 15-digit registration number as it was meant for a MacBook.
Is it possible for me to upgrade the plan to MacBook Pro and pay the difference or can I get a refund and then purchase the MacBook Pro version?
Thanks.

Probably. Depending on how you purchased it, you may be able to "return" it and buy the MBP plan. You may need to contact Apple to get that done.
Hope this helps...

Apple Care Protection Plan for new laptop?

I just purchased a MacBook Pro 13", I was just wondering how long I have to purchase an Apple Care Protection Plan?

Up to one year from date of purchase - however, if you don't buy it withing 90-days of purchase, you'll only get the 90-day phone support. I usually buy AppleCare when I buy a new computer - 3 year warranty, 3 year phone support.
Clinton

Apple Care Protection Plan Help!!!

Okay, so I bought my Macbook Pro just over a year ago and with it I bought the Apple Care Protection Plan. And only NOW do I realise you have to ACTIVATE it, but apparently it's too late as on the website it says you have to purhcase it within the a year or purchase. So what do I do??? Does this mean I wasted 500 bucks on ACP when I can't even activate it? Should I phone apple up and ask them about it. I do have a receipt saying that I bought it WITH the macbook pro if that helps...

I would suggest you give Apple a call. Did you purchase your MacBook Pro from Apple or someone else? At least if you purchased it from Apple they would have a record of the transaction... maybe just a little plus over if you purchased it elsewhere... even if you have the receipt. It certainly can't hurt to give them a call and ask. I would imagine that it's not uncommon for people to purchase AppleCare and not know that it needs to be activated. Just let us know how you make out in case someone else encounters the same thing.

Apple Care Protection Plan registration

Well, I didn't see a topic for this so I'm posting it in here. I tried registering my apple care protection plan and it says that my agreement number is invalid. I wondered if I typed it in wrong but I didn't AND my sister has the same problem with her macbook plan. My sisters says that the number has already been taken but how can that be if she payed the 250 bucks for it? I'm rather frustrated right now. Any suggestions?
Message was edited by: JogaBonito89

MZewe wrote:
I also have a question about AppleCare Protection Plan...
When I purchased my Mac at an Apple store, I bought AppleCare for it, and it said "Auto Enroll". Does that mean I have to register still? Because I put the cd from the box in my computer and there wasn't a paper included that had my registration information on it...
You can check to see if an APP was enrolled to protect your particular Mac:
Click on the Support link at the top of any Apple page and scroll down towards the bottom of the page. At the bottom right is a section called Services & Programs. Click on the "Check My Warranty and Repair Options" link in that section. On the next page enter your Mac's serial number. (You can find that quickly by clicking on the Apple menu, selecting About This Mac, and then clicking on the "More Info" button in the About This Mac window. That opens System Profiler, which has the serial number in the Hardware section.)
This doesn't provide your APP enrollment number, and you should have that along with supporting paperwork, so calling AppleCare is still a good idea if you didn't receive that paperwork.

What is the difference between apple care protection plan and apple care

What is the difference between apple care protection plan and apple care +

apple care protection plan
That is the extended warranty (total of 3 years including the standard warranty for the first year) for any Mac computer.
apple care +
That is the extended warranty (total of 2 years including the standard warranty for the first year) for any iDevice (iPad, iPhone, etc).
For either, the standard warranty is usually referred to as hardware warranty (not Applecare); see an example for the warranty for an iMac:
http://www.apple.com/legal/warranty/products/embedded-mac-warranty-us.html
whereas the extended Applecare is referred to as that:
http://www.apple.com/legal/sales-support/

I use Pro Logic 9 and see that to upgrade to Pro Logic X I need to buy the full package again. Does apple offer special conditions for their Apple clients ? Are users of apple care protection plan better served ?

I use Pro Logic 9.1.8. and see that to upgrade to Pro Logic X I need to buy the full package again. Does apple offer special conditions for their Apple clients ? Are users of apple care protection plan better served ?

Old saying applies here most of the time......
"If it ain't broken, don't fix it"
I choose to use LP9 with Snow Leopard myself (10.6.8 and 9.1.6) for most of my commercial work simply because I find that combo very stable and provides the best overall performance for my setups here... but I am also using LPX with Mavericks as part of my client support and that works fine too although with a drop in performance due to the heavier demands made on the hardware by the newer OS X and LPX graphic routines for example..

How do I associate my Apple Care Protection Plan with my iPod Touch

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