How do i authorize an additional device?

how do i authorize an additional device?

Authorization
Macs:  iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
If you already have five authorized computers, then you need to deauthorize one in order to authorize another. If you can't deauthorize one because you no longer have it, then:
De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
  1. Open iTunes on a computer
  2. From the Store menu, select "View my Account..."
  3. Sign in with your Apple ID and password.
  4. Under "Computer Authorizations" select "De-authorize All".
  5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.

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    PLEASE READ ALL EMAIL. ANYONE THAT CAN HELP WOULD BE GREATLY APPRECIATED. As you read through the emails, you will see that "C" the customer service person responds the same way. All the emails are from the same thread.  I would reply to his email, he would, I guess, copy and paste an answer, and the response is the same. He never pays attention to the previous emails. HELP PLEASE!!!
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    From: iTunes Store <[email protected]>
    To:
    Sent: Sunday, January 13, 2013 5:00 PM
    Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
    Dear
    Thank you for replying. It's C from iTunes Customer Support.
    Addressing your concern is really important for me. I will do my best to answer your question.
    S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
    If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
    Thank you for contacting the iTunes Store.
    Have a great day!
    Sincerely,
    C
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    I work Friday to Tuesday, 10:00 AM to 07:00 PM CST.
    Thank you for allowing me the opportunity to assist you.
    I do not get an error, I do not even get the authorization dialog. I have sent 2 screen shots, they are attached.
    When I try to play an iTunes store purchase, a bubble pops up and states that this computer is not authorized. It does not pop up account name or password. I have also completed everything stated in the http://support.apple.com/kb/TS1389  link.
    This is very frustrating.
    S
    From: iTunes Store <[email protected]>
    To:
    Sent: Friday, January 11, 2013 3:22 PM
    Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
    Dear S,
    Thank you for replying. It's C from iTunes Customer Support.
    I understand that you have been unable to play some of your iTunes Store purchases. Addressing your concern is really important for me. I will do my best to answer your question.
    S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
    If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
    Thank you for contacting the iTunes Store.
    Have a great day!
    Sincerely,
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    I work Friday to Tuesday, 10:00 AM to 07:00 PM CST.
    Thank you for allowing me the opportunity to assist you.
    Please see the attached document.  I am unable to authorize computer.
    S
    From: iTunes Store <[email protected]>
    To:
    Sent: Saturday,
    January 5, 2013 5:36 AM
    Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
    Dear S,
    Thank you for replying. It's C from iTunes Customer Support.
    S, I understand that you have been unable to play some of your iTunes Store purchases, and I'll be happy to help you with this.
    If your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
    If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
    iTunes repeatedly prompts to authorize computer to play iTunes
    Store purchases
    http://support.apple.com/kb/TS1389
    If you still cannot authorize your computer, please
    include a screen shot of any error received, as well as any additional details about the error itself.
    Thank you for contacting the iTunes Store.
    Have a great day!
    Sincerely,
    C
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    I work from Tuesday-Saturday, 8.30 AM to 5.30 PM CST.
    Thank you for allowing me the opportunity to assist you.
    I try to play an iTunes store purchase, but it just gives the box that is shown in page 2. How can I authorize my computer?
    From: iTunes Store <[email protected]>
    To:
    Sent: Friday, January 4, 2013 1:47 AM
    Subject: Re: EL : (en_US) Connecting & Downloading;
    Follow-up:
    Dear S,
    Welcome to iTunes Store Customer Support. My name is C.
    I understand that you were unable to authorized your computer. I know how eager you must be to have this issue sorted out. I will be happy to resolve this concern today.
    S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then
    enter your password and click Authorize. This
    authorizes your computer to play the account's purchases.
    If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
    Thank you for contacting the iTunes Store.
    Have a great day!
    Sincerely,
    C
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    I work from Tuesday-Saturday, 8.30 AM to 5.30 PM CST.
    Thank you for allowing me the opportunity to assist you.
    Details:
    I am trying to authorize my new computer. I do not see AUTHORIZE MY COMPUTER anywhere. I see COMPUTER AUTHORIZATIONS, but not an option to authorize.

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
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