How do I authorize computer to play iTunes from old account which I have forgotten password?
I have itunes (music) from an old account for which I cannot recall the password to authorize my computer to play. I try to retrieve the old password, but my challenge question asks me for my birthdate and when I enter it, it says it is incorrect. The majority of my music was purchased from this old account and I dont know how to update the music to my current iTunes account. Can anyone help or point me to a link? Thx.
Click here and contact Apple's Account Security team.
(116471)
Similar Messages
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How do i authorize computer to play itunes song
can't find the right store submenu to the authorize computer option.
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
Authorizing computer to play music from old account
I am trying to access music purchased on an old account, but no one remembers the password and the email address associated with the account no longer exists. How can I authorize my computer to play this music?
You need to contact Apple; to do this, either click here and fill out the form or contact the Account Security team.
(121738) -
TA22652 How many computers are authorized to play music from my account?
How can I tell how many computers are authorized to play music from my account?
No one here could possibly tell you that.
This is a user to user support forum.
Try reading the article from which the question was posted. -
when I play itunes from my laptop which uses a Y-cord plugged into a sound board, the songs fade in and out, softer/louder ...anyone know what would cause this? I have bought new cords, speaker cords, speakers...and the laptop is only 1 year old...
when I play itunes from my laptop which uses a Y-cord plugged into a sound board, the songs fade in and out, softer/louder ...anyone know what would cause this? I have bought new cords, speaker cords, speakers...and the laptop is only 1 year old...
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My ITunes sore account repeatedly prompts to authorize computer. I have deauthorized and reauthorized computer. I only have one computer authorized. I have changed the user account controls per instructions. I have removed the SC Info folder per instructions for Windows 7 and nothing works. Everything was working fine a few days ago.
I have now checked my purchaes and when I check the video info by going to File/Get Info, I notice that some of the most recent purchases do not list my apple id whereas previous purchaes do.
How do I correct this? -
Hi, iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
Hi,
iTunes repeatedly prompts to authorizecomputer to play iTunes Store purchases.
I have the latest iTunes on a PC (WindowsVista).
I try to play a song from iTunes andit tells me I'm not authorized and prompts me for my password. This authorizesthe computer but when I try to play the same (or any previously purchased) songI still get the same error and re-prompt for password.
I have tried thefollowing:
1. Authorize mypurchases from an administrator account.
2. Authorize usingthe correct account name.
3. Turn Off UserAccount Controls.
4. Remove the SCInfo folder.
And this http://support.apple.com/kb/TS1389
5. Installed the new iTunes
6. I have double-checked that themusic was purchased by me by right clicking and hitting Info.
7. I havede-authorized this PC and re-authorized (which it confirms) it to the same effect.
The number ofPC's authorized is only 1, this one.
I do not know what else to try?
Any help would be appreciated!If you haven't already, have a look at this support article,
http://support.apple.com/kb/TS1389 -
I can't authorize computer to play iTunes purchases.
I purchased items on my iPod and got a pop down window indicating they cannot be transferred to my iTunes
library because I am not authorized for them on my computer. when I chose Store> Authorize Computer, was unable
to continue as it was not highlighted.See if this helps:
About iTunes Store authorization and deauthorization
Could you have reached the five authorized computer limit? -
IDVD asks repeatedly to authorize computer to play audio from iTunes
Everytime I try to add an audio file from my iTunes library to my iDVD menu, it asks me to authorize the computer. So I authorize the computer but it never adds the audio. So I drag the audio clip again to where I want it to play, and it asks me to authorize again. And again and again. Any ideas what I can do?
Thanks for any help!!Can I assume that the audio file in question has been downloaded to iTunes rather than copied from a CD?
What you see is one of the more irritating side-effects of DRM copyright protected tracks.
The workaround is to burn that track to a CD, then import the track from the CD back into iTunes and save it as an AIFF file.
That Audio track should import into iDVD without trouble. -
ITunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!http://support.apple.com/kb/TS1389
I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated! -
Can someone help me find the article number?
Seems you found it yourself, it's the same article from which your question was posted.
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Just purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...
Hi E_WM7,
Welcome to Apple Support Communities!
Take a look at the article linked below, it provides suggestions that may be able to resolve the authorization issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
-Jason -
HT1420 How can I authorize more than 5 computers on my account?
How can I authorize more than 5 computers on my account?
We have 4 iPhones, 1 iPad, 1 desktop Mac, and 3 MacBook laptops.You can't but don't need to. The iPhones and iPad don't count as computers.
(98919) -
[TRICKY]How to buy apps made by apple free with old account on new ipad?
This is really trick...
How can I buy apps made by Apple free with old account on new ipad?
I bought a new ipad air and creaed a new account, and I used the new account buying iMovie, Keynote and Numbers on ipad air for free ofcourse... then I decided to abadon the new account and again use the old account. With the old account I bought and downloaded Pages and iPhoto --still for free of course... and I found that iMovie, Keynote and Numbers are not for free!!! Isn't it wired??
Now my problem is ----- How can I buy apps made by Apple free with old account on the new-bought ipad air?But I bought Pages and iPhoto for free using the old account....i just couldn't buy iMovie, Keynote and Numbers for free with the old account, which I have bought with the new account on the new ipad
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TS1389 How do I find what purchases were made from my account?
How do I find what purchases were made from my account? I have charges on my Credit card and did not make any purchases
See:
http://support.apple.com/kb/HT2727
Regards.
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