How do I authorize computer to play iTunes from old account which I have forgotten password?

I have itunes (music) from an old account for which I cannot recall the password to authorize my computer to play.  I try to retrieve the old password, but my challenge question asks me for my birthdate and when I enter it, it says it is incorrect.  The majority of my music was purchased from this old account and I dont know how to update the music to my current iTunes account.  Can anyone help or point me to a link?  Thx.

Click here and contact Apple's Account Security team.
(116471)

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    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
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      4. Under "Computer Authorizations" select "De-authorize All".
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    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • Authorizing computer to play music from old account

    I am trying to access music purchased on an old account, but no one remembers the password and the email address associated with the account no longer exists. How can I authorize my computer to play this music?

    You need to contact Apple; to do this, either click here and fill out the form or contact the Account Security team.
    (121738)

  • TA22652 How many computers are authorized to play music from my account?

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    No one here could possibly tell you that.
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  • When I play itunes from my laptop which uses a Y-cord plugged into a sound board, the songs fade in and out, softer/louder ...anyone know what would cause this? I have bought new cords, speaker cords, speakers...and the laptop is only 1 year old...

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  • TS1389 iTunes repeatedly prompts to authorize computer to play iTunes Store purchases   How to fix?  Have removed sc info folder and adjusted user account controls per instructions

    My ITunes sore account repeatedly prompts to authorize computer.  I have deauthorized and reauthorized computer.  I only have one computer authorized.   I have changed the user account controls per instructions.  I have removed the SC Info folder per instructions for Windows 7 and nothing works.   Everything was working fine a few days ago.

    I have now checked my purchaes and when I check the video info by going to File/Get Info, I notice that some of the most recent purchases do not list my apple id whereas previous purchaes do.
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  • Hi,  iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.

    Hi,
    iTunes repeatedly prompts to authorizecomputer to play iTunes Store purchases.
    I have the latest iTunes on a PC (WindowsVista).
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    3. Turn Off UserAccount Controls.
    4. Remove the SCInfo folder.
    And this http://support.apple.com/kb/TS1389
    5. Installed the new iTunes
    6. I have double-checked that themusic was purchased by me by right clicking and hitting Info.
    7. I havede-authorized this PC and re-authorized (which it confirms) it to the same effect.
    The number ofPC's authorized is only 1, this one.
    I do not know what else to try?
    Any help would be appreciated!

    If you haven't already, have a look at this support article,
    http://support.apple.com/kb/TS1389

  • I can't authorize computer to play iTunes purchases.

    I purchased items on my iPod and got a pop down window indicating they cannot be transferred to my iTunes
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    See if this helps:
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    Could you have reached the five authorized computer limit?

  • IDVD asks repeatedly to authorize computer to play audio from iTunes

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    Can I assume that the audio file in question has been downloaded to iTunes rather than copied from a CD?
    What you see is one of the more irritating side-effects of DRM copyright protected tracks.
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  • ITunes repeatedly prompts to authorize computer to play iTunes Store purchases

    http://support.apple.com/kb/TS1389
    I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

    http://support.apple.com/kb/TS1389
    I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

  • HT1420 what is the article number to authorize computer to play itune store purchases?  Can someone help me?

    Can someone help me find the article number?

    Seems you found it yourself, it's the same article from which your question was posted.

  • I purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...

    Just purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...

    Hi E_WM7,
    Welcome to Apple Support Communities!
    Take a look at the article linked below, it provides suggestions that may be able to resolve the authorization issue.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    -Jason

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