How do I authorize my computer? I can not find the "Authorize This Computer" option anywhere.

Question

PLEASE READ ALL EMAIL. ANYONE THAT CAN HELP WOULD BE GREATLY APPRECIATED. As you read through the emails, you will see that "C" the customer service person responds the same way. All the emails are from the same thread.  I would reply to his email, he would, I guess, copy and paste an answer, and the response is the same. He never pays attention to the previous emails. HELP PLEASE!!!
This is very frustrating to me. If you read back through your emails, you state the SAME INFO 4 times. If you would read my email AND see thescreen shots attached you would see. Why do you continuously state the same info..(SEE RED HIGHLIGHTS BELOW).I NEED HELP ASAP TO GET THIS TAKEN CARE OF...Do you have any other info EXCEPT for what is listed below??????
IT DOES NOT GIVE THE OPTION TO AUTHORIZE COMPUTER!
I HAVE NOT CHANGED ACCOUNT NAME
IT DOES NOT REPEATEDLY ASK TO AUTHORIZE COMPUTER BECAUSE IT DOES NOT GIVE THE OPTION TO START WITH.
I TRIED EVERYTHING AT http://support. apple.com/kb/TS1389, 3 TIMES NOW. (ATHORIZING PURCHASES, HAVE THE CORRECT NAME, REMOVING THE SC INFO FOLDER).
I NEED HELP! IS THERE A PHONE # I CAN CALL??? CAN THIS BE FORWARDED TO YOUR SUPERVISOR SINCE YOU ARE UNABLE TO HELP?
From: iTunes Store <[email protected]>
To:
Sent: Sunday, January 13, 2013 5:00 PM
Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
Dear
Thank you for replying. It's C from iTunes Customer Support.
Addressing your concern is really important for me. I will do my best to answer your question.
S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
C
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work Friday to Tuesday, 10:00 AM to 07:00 PM CST.
Thank you for allowing me the opportunity to assist you.
I do not get an error, I do not even get the authorization dialog. I have sent 2 screen shots, they are attached.
When I try to play an iTunes store purchase, a bubble pops up and states that this computer is not authorized. It does not pop up account name or password. I have also completed everything stated in the http://support.apple.com/kb/TS1389  link.
This is very frustrating.
S
From: iTunes Store <[email protected]>
To:
Sent: Friday, January 11, 2013 3:22 PM
Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
Dear S,
Thank you for replying. It's C from iTunes Customer Support.
I understand that you have been unable to play some of your iTunes Store purchases. Addressing your concern is really important for me. I will do my best to answer your question.
S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work Friday to Tuesday, 10:00 AM to 07:00 PM CST.
Thank you for allowing me the opportunity to assist you.
Please see the attached document.  I am unable to authorize computer.
S
From: iTunes Store <[email protected]>
To:
Sent: Saturday,
January 5, 2013 5:36 AM
Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
Dear S,
Thank you for replying. It's C from iTunes Customer Support.
S, I understand that you have been unable to play some of your iTunes Store purchases, and I'll be happy to help you with this.
If your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes
Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please
include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
C
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work from Tuesday-Saturday, 8.30 AM to 5.30 PM CST.
Thank you for allowing me the opportunity to assist you.
I try to play an iTunes store purchase, but it just gives the box that is shown in page 2. How can I authorize my computer?
From: iTunes Store <[email protected]>
To:
Sent: Friday, January 4, 2013 1:47 AM
Subject: Re: EL : (en_US) Connecting & Downloading;
Follow-up:
Dear S,
Welcome to iTunes Store Customer Support. My name is C.
I understand that you were unable to authorized your computer. I know how eager you must be to have this issue sorted out. I will be happy to resolve this concern today.
S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then
enter your password and click Authorize. This
authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
C
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work from Tuesday-Saturday, 8.30 AM to 5.30 PM CST.
Thank you for allowing me the opportunity to assist you.
Details:
I am trying to authorize my new computer. I do not see AUTHORIZE MY COMPUTER anywhere. I see COMPUTER AUTHORIZATIONS, but not an option to authorize.

Answer 1

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: