How do I authorize my computer with my existing email address and password?
My computer had a virus so everything was reinstalled. I am now trying to get my Kobo eReader authorized with Adobe but when I go to authorize my computer in Adobe it keeps telling me that I can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile device. I am not very good with computers. What do I do now?
You need the Digital Editions forum: http://forums.adobe.com/community/adobe_digital_editions
Similar Messages
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How do I authorize my computer with a different email address (Adobe Digital)?
I am trying to authorize my computer for Adobe Digital, so I can use my eReader. We originally had authorized it for another email address, but would like to change it.
If you are trying to authorize your computer with a new ID you should first deauthorize your current ID. To do this press Ctrl+Shift+D on Windows (Cmd+shift+D on Mac) (You should be in the library view for this to work). Click "Erase authorization" in the dialog box that pops up.
To authorize your computer with a new ID you can now Click on Help-> Authorize computer (or alternatively press Ctrl+Shift+U on win or Cmd+Shift+U on Mac) and enter your authorization details. -
I am unable to play certain songs since itunes wants me to authorize the computer with an old email address I had when I first bought the songs. I don't remember that password and when I use my present Apple id and password it doesn't authorize the computer to play those songs. How do I get these songs authorized since there are a lot of them?
Purchases are always tied to the account from which they were purchased.
iTunes Store: Retrieving and changing passwords (Apple ID) -
I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?
In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
can we unlock an iphone which one locked with an icloud email address and password.I have no idea about the email address and password for the icloud.can any one help me about this.
It sounds like you are talking about an iPhone that has been Activation Locked. This article explains:
http://support.apple.com/kb/PH13695
If so, the iPhone can never be unlocked without the original Apple ID and password. This is an anti-theft measure. -
My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.
You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.
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I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on my iphone
Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC. -
I cannot reactivate my e-reader with my existing Adobe ID and password which are both correct. I alwayss get the message "activation server error, Code: E_AUTH_NOT_READY" What kind of problem is this and what is most important, how can I solve it quickly. I am on holiday and want to read. Thanks for speedy reply.
Yes, actually I talk about Digital editions. Do you know how to solve the problem as described in my first mail for Digital Editions? Thanks for your kind assistance.
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How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??
You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/
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i changed my apple id and password but how can i update my iphone with the new apple id and password?i changed my apple id and password but how can i update my iphone with the new apple id and password?
You have to delete the old account, provide the password for the ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos that are not in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll). -
Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?
Use the Apple ID support -> http://www.apple.com/support/appleid/ - click through the contact information and select the iTunes, etc., hot button. You can have Apple call you or email them.
Clinton -
Linking ipad, icloud, iphone and computer with changed email address and password?
I changed my email address and password on Apple and am now having trouble getting my ipad, iphone, icloud and computer to accept changes. What should I do? Thanks.
Hello gmille1,
It sounds like you no longer have access to the email address that is also your Apple ID and you cannot remember the password for it. According to the following article you may be able to reset the password either by answering your security questions or sending a password reset email to your rescue email address if you had one setup.
If you forgot your Apple ID password
Answer your security questions
Select “Answer security questions,” then select Next.
Select your birth date, then select Next.
Answer your security questions.
Set a new password and select Reset Password.
Use email authentication
Select “Email authentication,” then select Next. Apple will send the email to your primary or rescue email address.
Open the email and select the link to change your password.
When the My Apple ID page opens, set a new password and select Reset Password.
Use these steps if you didn't get the email or can't find it.
Thank you for using Apple Support Communities.
Take care,
Sterling -
How to have email address and passwords rememberd
How does one get computer to remember email address and password.There is no drop down question asking whether to remembe,r as I have in my office computer
Firefox won't offer to store new passwords if you are in Private Browsing mode.
You are in PB mode if you see a "Stop Private Browsing" item in the Tools menu.
Some sites like PayPal, Yahoo, Windows Live and bank sites use ''autocomplete="off"'' to prevent Firefox from saving the name and the password.
If a site uses ''autocomplete="off"'' then look at this article for a bookmarklet to remove that autocomplete attribute.
http://kb.mozillazine.org/User_name_and_password_not_remembered (bookmarklet)
http://kb.mozillazine.org/Password_Manager
See also http://en.wikipedia.org/wiki/Bookmarklet -
I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy
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