How do I backup and restore an Iphone that is totally destroyed and not functioning in any way
My iphone fell off the back bumper of an ambulance and was run over. Probably several times. The case held it together but the screen is TOTALLY destroyed and I can't do anything on the phone. I have the replacement now but when I try to restore the old (destroyed) one, I can't back it up because I need to put my passcode in on the screen and I can't restore it to factory settings until I turn off Find My Iphone. I can pull it up on Find My Iphone and erase it but I don't know if that will cause problems for the new one. How do I backup or even just restore the device if it will turn on when connected to a computer but is otherwise non functional?
Then ask them how they expect you to reset it when it's not functional. If they still insist you have to reset it or they'll charge you... well, I always thought these cell phone "insurance" plans were a scam.
Similar Messages
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i generally back up and restore my phone every week.. just that i dont have any problem with the network issues. !!
today at 00:46 1st june.. i backed up my iphone and it was perfect...
when i try to restore it.. it is taking 15+ hours .. and that time stays like that for almost 3 hours... it does not happen.
i even called the apple help center. and they said me to install as a new device... and when i said what wil happen to my messages.. they say .. they wont stay.. and wil be deleted.. and all my apps i need to download again..
but earlier i din need to do any of it.!!! it worked really fine .!!!
please help me..!!! i got some important details in this back up.... please help me.!!!Once in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it. -
I have a Photosmart C309a series printer. Is there something I need to do or is this a problem with the printer that I need to take it in somewhere to have fixed?
This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
My wife and I have iPhones that backup to iCloud I upgraded my iPhone to iPhone 5 when I see stored from iCloud it restored all of my wife's phone data not mine how do I change it
You need to restore from your backup and not your wife's. You need to check if your backup is under the same or different apple id. If Id is the same you need to erase phone and find correct backup to restore from. If different you just need to use it at restore time.
Instructions for restore from backup here.
iOS: How to back up and restore your content - Support - Apple -
I restored my iphone 4 using i tune and now it is asking for activation. How to activate it..?
Setting up and activating iPhone
To set up and activate iPhone, turn on iPhone and follow the Setup Assistant. The Setup Assistant
steps you through the setup process, including connecting to a Wi-Fi network, signing in with or
creating a free Apple ID, setting up iCloud, turning on recommended features such as Location
Services and Find My iPhone, and activating iPhone with your carrier. You can also restore from
an iCloud or iTunes backup during setup.
Activation can be done over a Wi-Fi network or, with iPhone 4S or later, over your carrier’s cellular
network (not available in all areas). If neither option is available, you need to connect iPhone to
your computer running iTunes for activation. You might also read http://support.apple.com/kb/TS3424 -
I recently bought an iphone 4s from people who are not in the know
and restore my iphone .. Now do not be in use for not having ID and password ... Owner apple owner just gave me a serial number how do I want to continue to use this ... Their telephone help me: (I am having same problem . i can not use the phone. my Carrier ROGERS checked the phone its not stolen or lost phone but after restoring always ask for apple ID of previous owner and seller is not responding to any mails or phone if some one can help me out than it will be great.
thank you -
i made a backup for my old iphone 4 on my computer and now i want to restore my data to my new iphone 5 but i forgot the backup password. what should i do?
you can't recover iOS crypted backup password, for security purposes. your backup is useless. sorry.
if you still have your old iPhone, make a new back-up -
My iphone5 itunes playlist seems to have a mind of it's own, after selecting a song to play it will randomly flash through songs on my playlist without stopping. I've rebooting, and restored my iphone with no results. does anyone know how to stop this from happening? also I am having trouble syncing songs from my library on my computer to my iphone. the songs so up on my playlist on the computer, but will not synch over to my iphone5. Thank you.
Hi TakesTwo2Tango,
Thanks for using Apple Support Communities. It sounds like you should definitely be seeing a plus sign after tapping Edit, so I would try a couple relatively easy things (closing the Music app, resetting the iPhone):
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
How do i fix error code 1611 and restore my iphone 4
how do i fix error code 1611 and restore my iphone 4
The music continued to play with the iPod?
If so, when a call is received while listening to music with the iPod, when the call is answered the music should be paused. When ending the call, the music starts playing again from where is was paused.
There is no automatic mute with notifications for received email or messages while on a call and there is no setting for this. -
i have restored my iphone 5 (6.1.4) and now im activating it says disconnect and reconnect how can i fix the need help fast
What you me
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HT1212 how do u restore an iPod that has been disabled and has never been connected to the computer
How do i restore an ipod that has been disabled and has never been conected to itunes
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How can I delete backups in iCloud from iPhone that no longer exists?
how can I delete backups in iCloud from iPhone that no longer exists?
I have the same question
Seems like there is a commercial motive in Apple not facilitating restore and delete information on Icloud
Apple, please be client friendly as with your products or else.. -
how can i unlock my granddaughter's iphone that one of her friends changed the password on and locked it? the phone is saying connect to itunes.
If disabled because of a passcode, and you have not synced AFTER setting the passcode, you will have to force the phone into recovery mode & restore it as a new device. All data on your phone will be erased:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, setup as "new" will be your ONLY option. -
How do i backup data from one iphone to another
how do i backup data from one iphone to another?
Back up your old phone, then restore your new one from the backup. See http://support.apple.com/kb/HT2109.
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When iOS 6.0 updating my iPhone and connecting my iPhone to iTunes the only option I have, is to restore my iPhone. But ufortunately, I did not back up my iPhone before the updating. Is there any way I can avoid the restoring process?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766
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