How do I become a Creative Cloud for Teams admin?

I am attempting to use the Creative Cloud Packager to ease the deployment of InDesign for two users, but I get error message "Your Adobe ID is not listed as an Admin for Creative Cloud for Team or Enterprise" when I attempt to login. How do I become a Creative Cloud for Teams admin?

Hi russmccabe333,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
Regards,
Romit Sinha

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How many computers can access Creative Cloud for Teams at the same time?

Hi Whynoworky,
You would want to purchase the number of seats for the number of computers it will be used on. Each seat is for one user.
-Dave

How to Manage Creative Cloud for Teams | Learn Creative Cloud | Adobe TV

This is a short video about how to manage and administer Creative Cloud for teams using a new, intuitive web-based tool called the VIP Admin Console. The Admin Console allows IT administrators to add Creative Cloud seats, assign or re-assign these seats to team members, monitor storage allocation and more. This short video shows you how this is done.
http://adobe.ly/ZDWoCl

Can I assign more than one seat to a user?
In our studio we have 7 workstations - so far we just had 7 CSs in Volume Licensing. We have licenses assigned to machines rather than people - any of the artists can sit on an available machine and just start working.
What is the equivalent for CC?
Do I create a single Adobe ID for our studio and assign 7 seats to this user and then use it on all machines for installations, or do I have to create 7 Adobe IDs (one per workstation) and assign a single seat to each of them?

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

Hi,
thank you, it’s done! The Chat helped me! Now I cannot go into this forum anymore with my old password, but that’s not a big problem.
Best wishes,
Christian
Von: JimHess <[email protected]<mailto:[email protected]>>
Antworten an: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: Montag, 20. April 2015 18:38
An: Christian Kogler <[email protected]<mailto:[email protected]>>
Betreff: I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
created by JimHess<https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View the full discussion<https://forums.adobe.com/message/7454915#7454915>

How many 'seats' are included with Adobe Creative Cloud for teams?

How many 'seats' are included with Adobe Creative Cloud for teams?

Hi Mrfrodo,
There isn't a set number, you purchase the number you would need based on the size of your organization.
This section of the FAQ might also be helpful for you to learn more about team too.
http://www.adobe.com/products/creativecloud/faq.html#ccm-teams
-Dave

I want to buy photoshop creative cloud for teams, how users can install and use it?

i want to buy photoshop creative cloud for teams, how users can install and use it?

Cancel old and buy new is the only way I know, but you MAY be able to exchange
Return, cancel, or exchange an Adobe order

Creative cloud for teams administration how do i see how much cloud storage each team member is using

Can i see the file storage usage for each member and what apps they have downloaded?

Although i am totally for the collaboration features, they seem to have nothing to do with the creative cloud for teams. However, before the new updates, i could go into the manage teams area and see how much cloud space each member was using. I'm not asking to see another team member's files, i'd just like to know how much is being used for resource allocation purposes. I'd also like to know what apps they have downloaded. No? Just to wipe out one user and assign to another user isn't really what i'm after.

How do I change the primary administrator for Creative Cloud for teams?

How do I change the primary administrator for Creative Cloud for teams? The previous admin has taken another position and is no longer responsible for managing the CC Team.

Currently you cannot change the primary admin on a CCT membership. As a workaround, follow these steps:
Cancel the existing team membership: You can cancel the membership without any penalty. The accounts for team members change to trial mode. Members can still access their saved data in the cloud storage. To cancel the membership, click theChat Now button at the bottom of this page to initiate chat with a live agent.
Buy a new team membership; use the Adobe ID for the new primary admin.
Reinvite team members using the new primary admin account.
The team members have to accept the invitation and log in to the Creative Cloud Desktop app again. Their apps are activated under the new team account.

How to license Acrobat Pro as a single product in Creative Cloud for teams.

We're just starting with Creative Cloud for teams and I have a question about purchasing it.
We seem to have the option to either add all the products or to license for a single product.
Since a lot of our users are only using Acrobat Pro we'd like to license only that, but when we add a single product license in our team Acrobat Pro is not in the list of applications.
Any idea why?

Hi,
No way to remove it yourself,you must contact the customer service and normally they will remove it without any problem .

How do I move an existing "one-year license" to my "Creative Cloud for teams" license

I currently have two regular one-year licenses which I would like to consolidate in my new Creative Cloud for teams license. The teams license has 1 license, but I'd like to add the two regular licenses, so that I will have 3 team licenses.
Is there any way I can consolidate licenses? Right now I have two regular licenses and a team license under one single account.
Thanks for the advice and help.

Is there any way I can consolidate licenses?
Not to my knowledge. One way is to cancel (and attempt to get a prorated refund for) the individual CC subscription and apply that money to a CCT one.

CREATIVE CLOUD FOR TEAM - HOW TO UPGRADE CREDIT CARD INFORMATION (EXPIRE DATE)????

CREATIVE CLOUD FOR TEAM - IMPOSSIBLE TO PAY LAST INVOICE BECAUSE THE CREDIT CARD INFORMATIONS NEED TO BE UPGRADED. ON THE WEBSITE THIS IS NOT ALLOWED. WHAT SHALL WE DO?

Credit card https://helpx.adobe.com/utilities/credit-card.html may help

Switching a Creative Cloud individual account to Creative Cloud for TEAMS account

I want to switch my account from an Individual Creative Cloud account to a Creative Cloud for Teams account, and it says you can here: "Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership."
However, when I went to actually cancel my individual account, it says here: "you are charged 50% of the remaining amount left on your contract."
So what I need to know is, HOW? I don't want to cancel and then get charged.
Do I really have to sit on the phone and wait to talk to a customer service representative?
PS: I just spent 15 minutes on a "live chat" with someone who had no idea what I was talking about and started asking me what my order number was.

You may switch from an individual to a team subscription with no penalty. You may cancel your subscription from your account page at https://www.adobe.com/account.html. I will share your feedback with our customer support management. If you have any trouble with this email me at [email protected]
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under the Creative Cloud for teams section:
I have an individual Creative Cloud membership. Can I upgrade to Creative Cloud for teams?
Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership.
From the Account management section:
How do I cancel my one-year membership?
To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service (http://www.adobe.com/go/support/). If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

Licensing and costs for Creative Cloud for teams on small company

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

Expired Sites in Creative Cloud for Teams

We have the Creative Cloud for teams and we are Business Catalyst Premium Partner.
When we create a homepage and take them live, we see for one month the site in our partnerportal under paid sites and when the first month is over, it comes as a expired Site with the message "Administration Disabled".
How can i renew the site?
Best regards
Meik Frankenhauser
www.multishopcms.de

Hi Meik,
Please reach out to the Business Catalyst support via chat from http://helpx.adobe.com/contact.html and select Business catalyst from the product drop down or log a ticket with all the details and we'll assist you with this issue.
Regards,
Aish

How do I become a Creative Cloud for Teams admin?

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