How do I build a Universe in Crystal Reports Server 2008 V1?

Hi all,
I am new to Crystal Reports Server 2008. In another thread, I was advised that Business Views would eventually be phased out and that I should use Universes instead. How do I build a Universe using CRS 2008 V1? I cannot find the executable for the Universe Builder.
Kind regards,
Janice

Hi
use the Universe Designer (designer.exe).
Regards,
Stratos

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How to deploy/enable Web services on Crystal Reports Server 2008?

Hi All,
I am trying to setup web services for CRS 2008. Per the installation guide, I can deploy the web services components from the source file in <Install Dir>\Business objects 12.0\java\applications and using BusinessProcessBI.war file. But I do not see anything in my applications folder.
Where can I download the server components for CRS 2008 web services and how to configure it? Any help is greatly appreciated.
Thanks
Bin

I am getting the following error when i try to verify the web-service deployment.
how do i fix it? Documentaiton was not much helpful.
<Exception>org.apache.axis2.AxisFault: The endpoint reference (EPR) for the Operation not found is /dswsbobje/services/Session and the WSA Action = null at org.apache.axis2.engine.DispatchPhase.checkPostConditions(DispatchPhase.java:86) at org.apache.axis2.engine.Phase.invoke(Phase.java:308) at org.apache.axis2.engine.AxisEngine.invoke(AxisEngine.java:212) at org.apache.axis2.engine.AxisEngine.receive(AxisEngine.java:132) at org.apache.axis2.transport.http.util.RESTUtil.invokeAxisEngine(RESTUtil.java:125) at org.apache.axis2.transport.http.util.RESTUtil.processURLRequest(RESTUtil.java:119) at org.apache.axis2.transport.http.AxisServlet$RestRequestProcessor.processURLRequest(AxisServlet.java:799) at org.apache.axis2.transport.http.AxisServlet.doGet(AxisServlet.java:242) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.businessobjects.dsws.wsc.common.axis.FlashFilter.doFilter(Unknown Source) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595)</Exception>

Universe on crystal report server

Hi guys:
i have a question, dose crystal report server 2008 support universe?
if yes, how should i install it?
if not, is any substitution? so i can use the dashboard to create some pie charts on infoview.
thanks
Howard

hi
please have a glance of the above link
http://help.sap.com/businessobject/product_guides/crs2008/en/CRS2008_quickinstall_windows_en.pdf
thnks

How to get past Crystal Reports Server 2008 Linux install error

Hi,
     During the install of Crystal Reports Server 2008 on Red Hat Linux we select use an existing DB (Oracle) and it prompts for:
Crystal Reports Server 2008 Setup
Enter the information for your new CMS
Oracle TNSNAME :
[SANDBOX                     ] *
User ID :
[crystal_rpt                 ] *
Password :
which then gives me:
Crystal Reports Server 2008 Setup
ERROR
Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information.
It doesn't let me get past this and just send me back to the previous screen. I've check and re-checked and the information TNSNAME, User ID, and Password are all correct. Now I can exit out the install and sqlplus to the database just fine with all that same information.
What does this error mean? And how do I get past it?
Thanks,
~Jet

Hi Jet,
I've go the same problem. Have you solved this problem?
Regards,
Aldo

Crystal Reports Server 2008 Repository Database

We've configured a new CRS 2008 server and have a "failed reports" report that worked in the old Crystal Enterprise 10 environment. It would query the repository database CMS_InfoObjects table and report failed reports for the day.
With the new version of Crystal Reports Server 2008 and the new repository database, the ObjName field and others in this table are now varbinary fields.
How can we query this field like we did with the old version to get our "failed reports" report to work?
I can't really find any informatin on the structure, etc. or how to query the repository database.

Unfortunately, you can't query it directly from a report. You have to use the query language that comes with the SDK.
I'm not sure whether CRS comes with the same Query Builder tool that comes with BusinessObjects, but if it does you can access it through a url like this: http://<server name>/AdminTools/querybuilder/ie.jsp.
To get the list of failed reports, you would run something like this query:
Select SI_NAME, SI_ID, SI_CREATION_TIME
from CI_INFOOBJECTS
where SI_INSTANCE = 1
and SI_SCHEDULE_STATUS = 3
and SI_CREATION_TIME >= '2010/08/19,00:00:00'
Unfortunately, there is no way to automate this with the Query Builder. You would have to manually run this query every day to get the information you're looking for.
If you can write code in Visual Studio or Java (or have someone available who can do this), this type of thing is not difficult to do in the SDK. You could handle it a couple of ways:
1. Create a program that loads the information to a table in your database and then run a report in CRS that will show that data.
2. Create a program that loads the data into memory and runs a report off of the in-memory data.
Either type of program could be set to run under the Windows Scheduler to automatically provide the information.
-Dell

Crystal Reports Server 2008 V1, RedHat Enterprise Linux, MySQL, ODBC

Iu2019m confused about connecting to an ODBC source from a report within CMC. Iu2019m a Unix guy; I donu2019t know much about Crystal reports, but Iu2019m working with a Crystal guy to get this thing working.
 
First, background: I have installed Crystal Reports Server 2008 V1 in RedHat Enterprise Linux (5.4), and itu2019s running just fine! Iu2019m using the included Tomcat application server, but Iu2019m storing CMS and Audit data our local running copy of MySQL (5.1.42). The RHEL install is native 32-bit (the only way I could get it to work), Crystal is storing and retrieving data from MySQL, The Central Management Console is responding to port 8080 over Tomcat, Iu2019m able to log in and see stuff, and so far, life is good.
 
Now, where Iu2019m stuck: the data weu2019re trying to build reports from also resides in this local Linux / MySQL install, and connecting to it from a report within CMC is where Iu2019m lost.
 
First, I successfully installed the unixODBC and MyODBC drivers in Linux. Iu2019m able to connect to MySQL successfully using the isql utility. Here are my conf files:
 
<pre class="jive-pre"><code class="jive-code jive-java">/etc/odbc.ini
[DSN_NAME]
Driver = MySQL ODBC 5.1 Driver
DATABASE = project_web_prod
DESCRIPTION = Project Description
UID = username
PWD = password
SOCKET = /var/lib/mysql/mysql.sock
/etc/odbcinst.ini
[MySQL ODBC 5.1 Driver]
Driver = /usr/lib/libmyodbc5.so
UsageCount = 1
</code></pre>
 
Again, this all works with isql (Iu2019ve even used both a socket connection, and port 3306, in odbc.ini).
 
Now, our Crystal guy uploads a report into the CMC. I go to Folders -> <Project Folder>, right-click the report I want to test, click Database Configuration, and check the option Use custom database login information specified here. I select database driver ODBC from the dropdown, and type in the server, database, username, and password info. However, when I try to run the report, it fails to connect.
 
So, stupid question, can Crystalu2019s CMC use the system ODBC configuration options? (The ones stored in /etc). Because I saw an odbc.ini file in ~crystalinstalldir/bobje/. I edited it to match the contents of my /etc/odbc[inst].ini files, but to no avail. I saw that Crystal has itu2019s own ODBC engine, but it doesnu2019t support MyODBC driver, does it? I even tried hacking env.sh to use the system unixODBC library instead of the included one, but no luck.
 
So, in short, my question: how do I simply get reports in CMC to connect to a MySQL data source (using ODBC)?
 
Thanks so much! An answer to this question will save my day!
 

Thank you, Efstratios, for the helpful reply!
So, I followed the directions in the PDF file you attached, and everything went smoothly. However, Iu2019m still not able to connect to ODBC within CMC.
Hereu2019s what I did:
<ul style="list-style-type:disc">
<li>Copied the unixODBC libraries over to <installdir>/bobje/enterprise120/linux_x86/odbc/lib</li>
<li>Removed MySQL ODBC connector 5.1, installed MySQL ODBC connector 3.51.</li>
<li>Edited <installdir>/bobje/defaultodbc.ini, added my DSN and MySQL library info as per the instructions (I have both an odbc.ini, and defaultodbc.ini, identical files, just to be safe)</li>
<li>Tested the connection using these libraries, this odbc.ini, and isql. Worked just fine</li>
</ul>
So, my problem seems to be in getting the CMC to actually use my ODBC setup!
Any other hints / things I could try?
When I right-click a report, and go to “Database Configuration,” which connection options should I use for the report? Iu2019ve tried both “Use original database logon information from the report,” and “Use custom database logon information specified here” (using the ODBC option from the drop-down menu). Either way, if I enter in the database, username, password, and then try to run the report (“Run Now”), I get this message in the History: “Failed - Information is needed before this report can be processed.”
Is there another place I could get a more helpful error message? Or is there, perhaps, another way I could test database connectivity from within CMC? I wish there were at least a “Test Database Connection” optionu2026 :P
Thanks so much for your help!

Please help with my crystal reports server 2008 trial setup

Firstly, if this is in the wrong section feel free to move it. I find this forum is to big to find the information i need, in fact trying to find anything i need on this website is almost impossible. So far not impressed with SAP at all! we download a trial and when we have problems nobody can support us and we have to post in the forums for answers, which i find disgracefull to be honest. So this post is my last attempt of finding the answers to my problems or we are going to forget crystal reports server for good! I was also told that if i wanted help setting this up then i would have to pay, thats not how things usually go when we download a trial of any software!
Anyway, rant over!!
Right, we have windows server 2008 and have installed crystal reports server 2008. So far all i have managed to get working is the reports themselves which run and schedule fine. The dashboard and business views are so confusing i just dont get it at all, the manuals dont help either becuase they are rubbish basically. But my first problem is trying to get windows AD authentication working! easier said than done. I have spent 4 days trying to get it working but nothing is happening. this is what i have done so far
Set up all the options in the CMC to enable AD authentication, mapped a few groups one of which i am a member of.
Then i setup the krb5.ini file like below (removed my server name and domain name)
[libdefaults]
    default_realm = DOMAIN.CO.UK
    dns_lookup_kdc = true
    dns_lookup_realm = true
    udp_preference_limit = 1
[realms]
DOMAIN.CO.UK = {
    kdc = DC.CO.UK
    default_domain = DOMAIN.CO.UK
i also have that other file bscLogin which looks like this...
com.businessobjects.security.jgss.initiate {
com.sun.security.auth.module.Krb5LoginModule required;
The server inteligence agent has been set to use the same username as i specified in the CMC which is also the service principal name and the administartion name
i have set the web config file to use SecWINAD as default, i have also set it to give the option of enterprise, win ad etc in a drop down list
i have gone round in circles for days following the instructions, and nothing is happening
Also i dont see any usernames within the groups i have mapped , am i supposed to see any? am i supposed to add them manually?? if so, whats the point in that?
So now everytime i try to log in i get this error message
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
There is also another error message i get, which isnt coming up right now but it says somthing along the lines of could not authenticate at this time (FWM 00005)
i fail to see what im doing wrong. I shoudl also point out that the username i am using for everything is our own network admin password!
any ideas on things to check before we give up with this all together?

Hi Roberto,
With the changes when SAP took over BusinessObjects the support packaging also changed. It's the way it is now but we are moving to and giving as much options as we can. SAP works on the Self Serve practice. the info is available but you have to find it, which is another thing we are working on to improve for BOE/CRS.
Best place to start is in the CMS link off the start menu, You'll find the Admin Guide and Setup/Configuration Guides. You can also find all of the latest info and updates to those guides from help.sap.com then click on the SAP BusinessObjects tab along the top and then on the left click on All Products and then filter on your version.
Once the Firewalls and Domains and your CRS Server is added to the Trusted Domains and ports opened to allow CRS to talk to the DNS Server CRS will begin to load all of the users into it's User Mappings. You still have to add each user or Group of Users but they will be available. Documents does describe how to....
Once you have the Admin Guide search on Security and it explains in details how to set up and which ports need to be opened etc.
Thank you
Don

Crystal Reports Server XI upgrade to Crystal Reports Server 2008

I have downloaded the Crystal Reports Server 2008 upgrade from the portal. Questions:
The "Upgrading Your Crystal Reports Server Delpoyment from XI or XI Relase 2 to Crystal Rpeorts Server 2008" (simple install) documentation mentions that the installer should recognize my installation and prompt to upgrade. Instead, the first prompt that I get is for a license key. Is this normal, or should the application be seeing my existing install?
If I do indeed need a 2008 license key, how do I obtain one? It will not accept may CRXI Server keys, and I cannot see anyplace to download the new keys.
Any help would be appreciated.
Jeff

Hi,
I think you can request for new keys:
For a new key:
Request key codes for new orders via SAP Marketplace (SMP), will receive a download letter on new purchases providing them with their SMP login credentials. Using these credentials you can login and click in the "Keys & Requests" tab > Request a License key.
If your Key code does not work
You need create a customer message https://websmp107.sap-ag.de/message using component XX-SER-LIKEY-BOJ.
Regards,
Deepti Bajpai

Where to define .rpt file location in Crystal Report Server 2008

Hi all,
I have installed Crystal Report Server 2008 in my machine and trying to invoking the report from my java application. Earlier we have used Crystal Report Server XI Release 2 and in my java application i am passing crystal report server name, report name, parameters and it is woking fine in Crystal Report Server XI Release 2. But now I have installed Crystal Report Server 2008.
In Crystal Report Server XI Release 2, we have a option to provide the report directory folder from the computer. That is in Central Configuration Manager - > Right click on Report Application Server -> Properties -> Parameter Tab -> Change Option Type to Server and And Select directory which contains the .rpt files.
Like the same way, i need to give the report directory path in Crystal Report Server 2008. Then only the report server will find the report from the directory and display it. In my application i am passing the report name to the crystal report server. The report server will find the exact report from that folder from the local system and display it in application.
I can able to give the report file directory in Crystal Report Server XI Release 2, but cannot able in Crystal Report Server 2008.
Pls help me how could i do this?

In Command Line Parameters of ReportApplicationServer

Cannot install Crystal Reports Server 2008 and Client Tools on same machine

I am having trouble setting up Crystal Reports Server 2008 with Client Tools on a new Windows 2003 SP 2 machine. The Server 2008 package installs OK (built-in MySQL server, built-in Tomcat 5.5 server). Reports run okay. But my customer wants to run reports that use Salesforce as a data source, so I tried to install Crystal Reports Server 2008 Client Tools (needed for Salesforce support, apparently). I receive this error:
'Business Objects product detected: cannot continue with install'. Installation of Client Tools immediately terminates.
Oddly enough, when I uninstalled Server 2008, the Client Tools installed successfully. Then I tried installing Server 2008, and I got the same error message as with Server 2008. What the heck?
Any ideas on how I can get Server 2008 and Server 2008 Client Tools to live in harmony on the same machine? We were able to do this with a (otherwise overloaded) Win2K3 server before.
Thank you in advance for any help.

Typically the client tools are installed with enterprise by default. If not then you would want to use add/remove in control panel and select them. The installer thinks you are trying to install enterprise on top of itself and thus the error.
Regards,
Tim

Crystal Reports Server 2008 on Windows 2003 Server

We have Crystal Reports Server 2008 installed on Windows 2003 Server. Pretty standard install.
On the same Windows 2003 Server, we have IIS setup to host some other sites (data.mycompany.com, intranet.mycompany.com). Now since Crystal Reports Server 2008 is running through Apache Tomcat 5.5.20 that is installed with Crystal Reports Server 2008. I need to setup something like reports.mycompany.com for reporting server. Since it is not in IIS and it does not seem that this install of Tomcat allows you to set this up to point to reports.mycompany.com. I need some feedback on how to set this up.

Hello Shannon,
I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk

Error when I deploy a report on crystal reports server 2008 V1.

Hi ,
I am getting below error when I deploy a report on crystal reports server 2008 V1. I have installed the crystal server on Linux machine.
"A server communication error occurred. All servers with kind rptappserver could be down or disabled by the administrator. "
Please help.
Thanks,

Hi
use the Universe Designer (designer.exe).
Regards,
Stratos

I installed Crystal Reports server 2008, i'm geting server not started erro

Hi,
I'm getting error with server not started or not available error (FWM 01003). If i check in CCM, i don't see any entry for CMS server entry. How to start CMS server??? Please advise me. i installed trail version of crystal reports server 2008.
thanks in advance!!!
Ben.

I am a consultant for Business Object products and experienced the same exact problem. We were installing Business Objects Edge, which is similar to Crystal Reports Server 2008, with MS SQL Server 2000 SP4 for the CMS System Database on a server that was named <Numbers>-<Letters>.
We discovered that some scripts that the installation and CMS run fail when the Server Name of the Business Objects Edge Server start with a number. When the CMS System Database is setup, a table called CMS_IdNumbers6 is created. It should have three columns, NameId, IdName and third column that is named after the server where you are installing Crystal Reports Server 2008, Business Objects Edge or Business Objects Enterprise. This column is called <ServerName>_iad_intensive_int_6400.
This column fails to get created when your server name starts with a number and subsequent scripts that insert records into this column fail. Renaming the server where we were installing Business Objects Edge to <Letters><Numbers> (no dashes either to be safe) solved the problem. We were successfully able to install Business Objects Edge. Please note: This is the server where you are installing Crystal Reports Server 2008 that needs to be renamed and NOT the MS SQL Server--just making a note because we had to go back and forth with our server team a couple of times on this point.

Crystal Report Server 2008 Import Issues - Missing report schedules/history

Hello all,
I have recently on a test machine installed Crystal Report Server 2008 V0. I then created several test reports and put them on the server and created schedules and a history for each one.
Once this was done I exported the information into a BIAR file. Uninstalled CR Server 2008 V0 and installed CR Server 2008 V1 SP3.
I then imported this BIAR file. After the import my reports are there, but all schedules and history are lost? Is there a way around this? How can I ensure all schedules are brought over in the import?
Please note I followed this workflow: http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/5048d962-8fa6-2c10-e2ae-d32b3562cb9c
Comments on it seem to indicate this is a common issue.
Thanks!
Edited by: Rick J on Jan 5, 2012 9:59 PM

Good day Philippe,
You have been able to solve my issue, thank you! In following the instructions I didn't notice the "Import all instances" tick box, I simply assumed hitting select all would work and glazed right over it. So this was certainly user error on my part.
Thank you so much for the information!
- Rick

Crystal Report Server 2008 vs Crystal Report Enterprise

Dear all,
We're planning to publish crystal reports for end users generate themselves. We've installed the crystal report server 2008 in a testing server however I am confused "Crystal report server 2008" vs. "crystal report enterprise". When I look into the administrator guide, it keeps telling me how and what crystal report enterprise can do rather than crystal report server.
Are they the same product but different terminology?
Your help would be much appreciated.
Thanks,
Rachel.

Hi Rachel,
No, these 2 products are differents: Crystal enterprise is older as Crystal Server 2008, but the 2 applications have the same purposes.
You can find here all the products guides about the Business Objects (and SAP) products:
https://websmp109.sap-ag.de/bosap-support-guide
In a sense, I understand that you are getting confused, as the documentation about Crystal enterprise is a great deal bigger as for Crystal Server 2008... For instance, I didn't find an "admin guide" for Crystal Server 2008, but you can find it for Crystal Enterprise!
I suggest you to download the Business enterprise XI 3.0 admin guide, as many of the "server features" in Crystal Server 2008 are based on this platform (portal integration, send reports via emails...)
I doesnt't find an ideal solution, and I fear you have to use a mix of 2 books in order to manage your application: the Crystal Enterprise admin guide and the Business enterprise XI 3.0 admin guide...
Sorry,
Wish you good luck !

How do I build a Universe in Crystal Reports Server 2008 V1?

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